SUNNYVALE, CA and SLOUGH, UNITED KINGDOM--(Marketwired - Oct 10, 2013) - eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced the availability of eGain Mobile in November 2013. The solution makes mobile customer engagement a snap through existing or new apps, while unifying mobile engagement with other customer touchpoints.

According to Gartner, in-app purchases (IAPs) will account for 48 percent of app store revenue by 2017, up from 11 percent in 2012. Smart sales offers and real-time service assistance inside apps are increasingly becoming "must haves" to differentiate mobile experiences and to ensure customer satisfaction with mobile commerce.

eGain Mobile enables businesses to offer eGain-powered engagement options to mobile users through existing or new apps on the Android and iOS platforms. Capabilities include mobile virtual assistant, offers, chat, click-to-call, cobrowse, self-service, and notifications. The solution can be configured and deployed in minutes.

To learn more:

  • View a video of a next-generation mobile journey
  • Download the solution overview

About eGain
eGain's customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world. To find out more about eGain software, visit

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.