Transcom update: Typhoon Haiyan (Yolanda)

Luxembourg, 10 November 2013 – Transcom announced today that Typhoon Haiyan
(Yolanda), one of the strongest storms to hit the Philippines, did not cause any
disruptions to client service. All employees are reported to be unharmed.

The storm passed close to two of Transcom’s contact centers in the Philippines,
in Bacolod and Iloilo. Our Facilities Teams quickly put contingency plans in
place, e.g. providing temporary accommodation and additional transportation for
our employees.

“I am glad that all our employees are safe. At the same time, our hearts go out
to all those who have been impacted by the typhoon”, commented Johan Eriksson,
Transcom’s President and CEO.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Pär Christiansen, CFO
Telephone +46 70 776 80 16

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are 29,000 customer
experience specialists at 62 contact centers across 26 countries, delivering
services in 33 languages to over 400 international brands in various industry
verticals. Transcom WorldWide S.A. Class A and Class B shares are listed on the
NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW SDB B.