Patients Can Now Connect With Their Care Team in a Quick, Highly Secure Manner via a Browser-Based Collaboration Solution Saving Patients and Providers Time and Money
SAN JOSE, CA--(Marketwired - Dec 5, 2013) - Cisco (
"Cisco's Extended Care solution offers our customers a new way to cater to patient wants and needs, ultimately providing patients with a better experience and increasing their engagement and involvement with their own care," said David Plummer, general manager, Cisco's Care-at-a-Distance Solutions. "By allowing patients and their care teams the opportunity to connect for both ad hoc and prescheduled video consults, and by providing secure messaging capabilities and online questionnaires, our hospital and clinic customers will be able to operate in a more efficient manner."
A recent Cisco survey showed that nearly 74% of the 1,547 respondents were open to sharing medical information online, and the majority of those patients were comfortable with the idea of communicating with doctors using technology instead of seeing them in person. This shift in consumer attitude opens up new opportunities for hospitals and clinics to increase efficiency, while at the same time providing greater continuity of care, driving wellness education and potentially lowering the cost of care delivery. With new lines of communication and an increased dialogue between patients and doctors, hospitals can hope to see lower rates of readmittance.
Cisco Extended Care provides several new capabilities aimed at streamlining and improving patient care, including:
Cisco Extended Care supports numerous video options, including Cisco Jabber®, to provide a seamless, highly secure and mobile experience for patients and care teams while providing a high-quality consultative experience at a distance. The browser-based solution also provides a streamlined and user-friendly workflow, including "one-click" video connections.
"The largest challenge facing our health care system clients today is providing accessible, cost-effective and high-quality care," said Ted Baker, vice president, Healthcare Solutions at Presidio. "As a provider of intelligent IT solutions for hospitals and clinics across the United States, we are constantly looking for new ways to address the issues facing today's care facilities and their patients. With the rise in states approving insurance reimbursement for remote services, care-at-a-distance and collaboration technologies like Extended Care can take on today's challenges by maximizing a care facility's time and money without sacrificing the patient experience. Extended Care, as an easy to adopt solution that mutually benefits both patients and care-givers, is exactly what our clients are looking for."
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Cisco, Extended Care, health care, Jabber
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