CHICAGO, IL--(Marketwired - Feb 12, 2014) - Mattersight Corporation (NASDAQ: MATR) today announced financial results for the fourth quarter ended December 31, 2013. 

Mattersight's total services revenue was $9.2 million, including $7.6 million of subscription revenue. The Company realized an "Adjusted Earnings¹" profit of $0.8 million for the fourth quarter of 2013. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight's net loss was $1.5 million in the fourth quarter of 2013. 

Q4 Highlights

• Achieved record revenues of $9.2 million
• Achieved $0.8 million of adjusted earnings
• Attained record gross margins of 75%
• Booked contracts with incremental ACV of $2.0 million
• Signed twenty-five new pilots, including twenty-two routing pilots; fifteen of these pilots are new logos
• Ended the quarter with a record fifty-four pilots

Conference Call Information
Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, February 12, 2014. The conference call and slide presentation will be available at the Investment Community section of Mattersight's website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 41324412.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until March 12, 2014, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 41324412. 

Safe Harbor for Forward-Looking Statements
Statements in this press release that are not historical facts are "forward-looking statements" that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as "plan," "may," "might," "believe," "expect," "intend," "could," "would," "should," and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight's SEC filings. You can locate these filings on the Investor Relations page of Mattersight's website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

About Mattersight
Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight^® Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's solutions are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality, and Government. See What Matters™ by visiting www.Mattersight.com.

¹ Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted Earnings reflect Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited and in thousands, except per share data)
				For the								For the
				Three Months Ended								Twelve Months Ended
				Dec. 31,				Dec. 31,				Dec. 31,				Dec. 31,
				2013				2012				2013				2012
Revenue:
	Behavioral Analytics revenue			$	8,938			$	8,343			$	33,005			$	32,138
	Other revenue				233				285				1,206				1,314
		Total services revenue			9,171				8,628				34,211				33,452
	Reimbursed expenses				96				97				283				411
Total revenue					9,267				8,725				34,494				33,863
Operating expenses:
	Cost of Behavioral Analytics revenue				2,181				3,245				10,139				12,208
	Cost of other revenue				100				156				617				702
		Cost of services			2,281				3,401				10,756				12,910
	Reimbursed expenses				96				97				283				411
Total cost of revenue, exclusive of depreciation and amortization shown below:					2,377				3,498				11,039				13,321
	Sales, marketing and development				5,250				6,571				21,752				23,142
	General and administrative				2,156				2,341				8,781				8,255
	Severance and related costs				--				--				154				693
	Depreciation				764				915				3,450				3,419
	Amortization of intangibles				(77	)			17				66				81
Total operating expenses					10,470				13,342				45,242				48,911

Operating loss				(1,203	)			(4,617	)			(10,748	)			(15,048	)
Interest and other expense, net				(346	)			(81	)			(659	)			(384	)
Loss from continuing operations before income taxes				(1,549	)			(4,698	)			(11,407	)			(15,432	)
Income tax benefit (provision)				15				(8	)			244				(38	)
Loss from continuing operations				(1,534	)			(4,706	)			(11,163	)			(15,470	)
Income from discontinued operations, net of tax				--				21				--				249
Net loss				(1,534	)			(4,685	)			(11,163	)			(15,221	)
Series B Stock fair value over stated value				--				--				--				(69	)
Dividends related to Series B Stock				(148	)			(147	)			(589	)			(591	)
Net loss available to Common Stock holders			$	(1,682	)		$	(4,832	)		$	(11,752	)		$	(15,881	)
Per share of Common Stock:
Basic loss from continuing operations			$	(0.10	)		$	(0.30	)		$	(0.70	)		$	(1.01	)
Basic income from discontinued operations			$	--			$	--			$	--			$	0.02
Basic net loss available to Common Stock holders			$	(0.10	)		$	(0.30	)		$	(0.70	)		$	(0.99	)
Per share of Common Stock:
Diluted loss from continuing operations			$	(0.10	)		$	(0.30	)		$	(0.70	)		$	(1.01	)
Diluted income from discontinued operations			$	--			$	--			$	--			$	0.02
Diluted net loss available to Common Stock holders			$	(0.10	)		$	(0.30	)		$	(0.70	)		$	(0.99	)
Shares used to calculate basic net loss per share				17,342				16,223				16,722				16,002
Shares used to calculate diluted net loss per share				17,342				16,223				16,722				16,002
Stock-based compensation, primarily restricted stock, is included in individual line items above:
	Cost of Behavioral Analytics revenue		$	59			$	2			$	267			$	16
	Sales, marketing and development			780				530				3,874				2,308
	General and administrative			498				349				2,151				1,405
	Severance and related costs			--				--				29				268

MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
(Unaudited and in thousands)
		For the								For the
		Three Months Ended								Twelve Months Ended
		Dec. 31,				Dec. 31,				Dec. 31,				Dec. 31,
		2013				2012				2013				2012
Net loss		$	(1,534	)		$	(4,685	)		$	(11,163	)		$	(15,221	)
Other comprehensive loss:
Effect of currency translation			6				2				6				(1	)
Comprehensive net loss		$	(1,528	)		$	(4,683	)		$	(11,157	)		$	(15,222	)

MATTERSIGHT CORPORATION
CONSOLIDATED BALANCE SHEETS
(Unaudited and in thousands, except share and per share data)
				December 31,				December 31,
				2013				2012
ASSETS:
Current Assets:
	Cash and cash equivalents			$	13,392			$	14,419
	Receivables (net of allowances of $12 and $12)				2,384				2,568
	Prepaid expenses				3,576				4,359
	Other current assets				427				305
		Total current assets			19,779				21,651
Equipment and leasehold improvements, net					5,158				4,727
Goodwill					972				972
Intangibles, net					409				236
Other long-term assets					4,431				3,776
		Total assets		$	30,749			$	31,362
LIABILITIES AND STOCKHOLDERS' EQUITY:
Current Liabilities:
	Short-term debt			$	--			$	3,703
	Accounts payable				752				781
	Accrued compensation and related costs				1,118				1,335
	Unearned revenue				7,215				5,853
	Other current liabilities				4,098				2,889
		Total current liabilities			13,183				14,561
Long-term unearned revenue					2,866				2,374
Other long-term liabilities					1,607				1,231
		Total liabilities			17,656				18,166
Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,649,122 and 1,649,201 shares issued and outstanding at December 31, 2013 and December 31, 2012, respectively, with a liquidation preference of $9,294 and $8,705 at December 31, 2013 and December 31, 2012, respectively					8,411				8,411
Stockholders' Equity:
	Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding				--				--
	Common Stock, $0.01 par value; 50,000,000 shares authorized; 20,465,984 and 18,407,848 shares issued at December 31, 2013, and December 31, 2012, respectively; and 18,886,966 and 17,114,880 outstanding at December 31, 2013 and December 31, 2012, respectively				205				184
	Additional paid-in capital				228,755				216,667
	Accumulated deficit				(212,163	)			(201,000	)
	Treasury stock, at cost, 1,579,018 and 1,292,968 shares at December 31, 2013 and December 31, 2012, respectively				(8,082	)			(7,027	)
	Accumulated other comprehensive loss				(4,033	)			(4,039	)
		Total stockholders' equity			4,682				4,785
		Total liabilities and stockholders' equity		$	30,749			$	31,362

MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited and in thousands)
						For the
						Twelve Months Ended
						December 31,				December 31,
						2013				2012
Cash Flows from Operating Activities:
	Net loss					$	(11,163	)		$	(15,221	)
	Less: net income from discontinued operations						--				249
	Net loss from continuing operations						(11,163	)			(15,470	)
	Adjustments to reconcile net loss from continuing operations to net cash provided by (used in) operating activities:
		Depreciation and amortization					3,516				3,500
		Stock-based compensation					6,292				3,729
		Severance and related costs					29				268
		Change in fair value of warrant liability					125				--
		Other					2				2
	Changes in assets and liabilities:
		Receivables					184				(27	)
		Prepaid expenses					739				1,879
		Other assets					(112	)			(50	)
		Accounts payable					(29	)			(31	)
		Accrued compensation and related costs					(217	)			(47	)
		Unearned revenue					1,854				(4,592	)
		Other liabilities					330				(177	)
			Total adjustments				12,713				4,454
				Net cash provided by (used in) continuing operations			1,550				(11,016	)
				Net cash provided by discontinued operations			--				24
				Net cash provided by (used in) operating activities			1,550				(10,992	)
Cash Flows from Investing Activities:
	Capital expenditures and other						(1,233	)			(2,081	)
	Patents and trademarks						(239	)			(79	)
				Net cash used in continuing investing activities			(1,472	)			(2,160	)
				Net cash used in discontinued investing activities			--				--
				Net cash used in investing activities			(1,472	)			(2,160	)
Cash Flows from Financing Activities:
	Proceeds from issuance of Common Stock, net						5,621				--
	Proceeds from line of credit						2,400				3,691
	Repayments from line of credit						(6,096	)			--
	Principal payments under capital lease obligations						(2,117	)			(2,311	)
	Acquisition of treasury stock						(1,055	)			(1,136	)
	Proceeds from stock compensation and employee stock purchase plans, net						138				802
	Proceeds from issuance of stock warrants						4				--
	Fees from issuance of Common Stock						--				(49	)
	Decrease in restricted cash						--				1,500
	Purchase of shares of Series B Stock						--				(3,743	)
	Payment of Series B Stock dividends						--				(595	)
				Net cash used in continuing financing activities			(1,105	)			(1,841	)
				Net cash used in discontinued financing activities			--				--
				Net cash used in financing activities			(1,105	)			(1,841	)
Effect of exchange rate changes on cash and cash equivalents by continuing operations							--				4
Effect of exchange rate changes on cash and cash equivalents by discontinued operations							--				--
Effect of exchange rate changes on cash and cash equivalents							--				4
Decrease in cash and cash equivalents							(1,027	)			(14,989	)
Cash and cash equivalents, beginning of period							14,419				29,408
Cash and cash equivalents of continuing operations, end of period						$	13,392			$	14,419
						For the
						Twelve Months Ended
						December 31,				December 31,
						2013				2012
Non-Cash Investing and Financing Transactions:
	Capital lease obligations incurred					$	2,973			$	1,793
	Capital equipment purchased on credit						2,973				1,793
	Fair value of warrants classified as liability						785				--
Supplemental Disclosures of Cash Flow Information:
	Interest paid					$	403			$	371

MATTERSIGHT CORPORATION
CALCULATION OF ADJUSTED EARNINGS MEASURE
(Unaudited and in thousands)
		For the								For the
		Three Months Ended								Twelve Months Ended
		Dec. 31,				Dec. 31,				Dec. 31,				Dec. 31,
		2013				2012				2013				2012
GAAP -- Operating loss		$	(1,203	)		$	(4,617	)		$	(10,748	)		$	(15,048	)
Add back (reduce) the effect of:
Stock-based compensation			1,337				881				6,292				3,729
Severance and related costs			--				--				154				693
Depreciation and amortization			687				932				3,516				3,500
Adjusted earnings measure -- earnings (loss)		$	821			$	(2,804	)		$	(786	)		$	(7,126	)