BOSTON, MA--(Marketwired - Sep 24, 2014) - NaviNet, Inc. and Capital BlueCross today announced that they are extending their current contract, while also implementing NaviNet Open, a new payer-provider collaboration platform. NaviNet is America's largest healthcare communications network community, serving more than 420,000 users and 39 health plans.

Capital BlueCross uses the NaviNet secure multi-payer web portal to provide key customer health information to network providers. Through this portal, providers can handle important applications or transactions to mutually support customers. For instance, Capital BlueCross can interact with providers on over 20 transactions, including checking the status on claims, and submitting and retrieving referrals and authorizations.

"Thanks to our ongoing partnership with NaviNet, Capital BlueCross is better equipped to securely and quickly place important health information right at the fingertips of the medical professionals who are providing the care to our customers," said Gary D. St. Hilaire, Capital BlueCross president and CEO. "With this information, our network providers are able to improve their services from the point of care throughout a patient's overall healthcare experience. And, with the addition of NaviNet Open, we now have a solution that enables us to evolve and tailor our value-based offerings alongside the ever-changing healthcare needs of our customers."

"As forward-looking health plans like our customer-partner Capital BlueCross enhance their provider collaboration capabilities to support new value-based reimbursement and care delivery models -- and enrich their brands with enhanced direct consumer contact -- NaviNet Open will enable them to guide the evolution of the delivery system through the dangers of shared risk and maintain a central strategic role," stated Frank Ingari, President and Chief Executive Officer, NaviNet, Inc. "Bidirectional collaboration over the NaviNet network enables shared goals and incentives to be achieved, which is critical for value-based contracts to be put in place and for accountable care to succeed."

The NaviNet Open layered architecture provides the extensibility, flexibility, and scalability necessary to accommodate change and promote growth as health plans launch new businesses and products. In addition to the base platform, NaviNet Open offers core applications, value-based network applications, configuration and administrative tools, and open APIs for easy connectivity, integration, and application development. These capabilities, which make NaviNet Open the most advanced network technology platform in healthcare today, were designed based on the best practices of the NaviNet multi-payer portal.

Learn more about the NaviNet Open at Health 2.0 in Santa Clara, Ca., when NaviNet CEO Frank Ingari delivers a Deep Dive podium speech "What Will Motivate U.S. Clinicians to Exchange Information?" on September 23, 2014, at 10:00 a.m. PDT.

Tweet this: News: @capbluecross leverages @NaviNet Open to drive #physician office efficiency & support value-based reimbursement

About Capital BlueCross
For more than 75 years, Capital BlueCross has served residents and businesses in central Pennsylvania and the Lehigh Valley as the region's leading health insurer. Delivering value through innovation and collaboration, Capital BlueCross continues to evolve, investing in products, services and partnerships to create an even healthier future for customers with more choice, greater convenience and enhanced quality of care. Through Capital Blue, the company's one-of-a-kind health and wellness retail store, consumers have a place to go for in-person health insurance consultation and service, and for health and wellness information and programs, in a welcoming, convenient environment. Headquartered in Harrisburg, Pa., Capital BlueCross is an independent licensee of the Blue Cross and Blue Shield Association employing more than 1,800 people. For more information, visit

About NaviNet
NaviNet is America's largest healthcare network community. The company's flagship multi-payer provider communications platform offers immediate access to the desktops of more than 400,000 administrative and clinical staff, representing 60% of the physicians in the United States, and connects them with over 40 health plans. NaviNet Open is a next-generation payer-provider communication solution suite that supports value-based reimbursement and clinical workflows. It consists of a series of layers: a platform, a set of network services, a suite of reimbursement-related and clinical applications, and a set of tools that customers can use to configure and customize the system. For more information, please visit our new website

Contact Information:


NaviNet, Inc.
Laura McCaughey

Capital BlueCross
Joseph Butera