NEW YORK, NY--(Marketwired - Sep 26, 2014) - VideoDesk today announced that they have hired Stephen W. Smith as General Manager/Senior Vice President for North America, based in New York City, and reporting to the CEO Olivier Coste.

"We are very excited to have Stephen on board, as we further expand our world-leading video sales solution into the North American market," noted Coste. "The market for Video sales/service solutions has become very active since Amazon launched their MayDay offering on the Kindle."

Stephen comes to VideoDesk with a robust background in the online commerce and SaaS space. He was previously the VP of Business Development/New Products and Services at LexisNexis. Prior to LexisNexis, Stephen was the VP - Digital at McGraw-Hill, the CEO/GM of RichFX, the VP of Business Development at, the VP of Business Development at, and had held several senior executive roles at AT&T. Stephen has been a frequent speaker at, Internet Retailer, Affiliate Summit, Leadscon, and the Linkshare Symposium. Stephen has been awarded Patents in the area of Computer Telephony Integration while at AT&T Bell Laboratories.

About VideoDesk
VideoDesk is a leading SaaS company that helps businesses bring the in-store human dimension into their online customer sales and support experience. This revolutionary technology adopted by successful brands across the globe, uses live text and video chat, live video product demos, co-browse and document share, to help engage consumers and personalize the purchase path. All over the world, online shoppers appreciate and value the immediacy of live support (less than 15 sec to reach an associate), and appreciate personalized face to face interaction when they are making a decision. For businesses, reduced cart abandonment rates, more frequent upselling opportunities and higher revenues are the principal advantages of the VideoDesk solution. Brands that understand the power of real time human interaction are trailblazing the online support experience with VideoDesk live chat. To view a demo of VideoDesk go to or test it now by video calling us on

Stephen can be reached directly @

Contact Information:

Harriet L. Donnelly
e5 Marketing, Inc.
908-392-3801 cell