MANILA, PHILIPPINES--(Marketwired - Dec 1, 2014) - SPi Global, the country's most internationally-recognized full-service Business Process Outsourcing (BPO) company continues to expand its delivery capability to meet global demand with the addition of its office in Managua, Nicaragua.

"Due to its near shore location to the United States, competitive costs, and a skilled bilingual workforce, we believe Nicaragua is an attractive destination for our voice and non-voice offerings in Customer Relations Management (CRM) and Content Solutions," said SPi Global President and CEO Maulik Parekh. Its capital, Managua, is cited among Tholons' list of Top 100 Outsourcing Destinations in the world.

"This expansion allows us to offer our clients greater diversity in geographic delivery as well as help us meet the bilingual support needed in both our CRM and Content Solutions operations." 

As a multi-shore service provider, SPi Global offers outsourcing solutions from the Philippines, India, Vietnam, China, the United States and now Nicaragua. 

"The option of delivering services from Nicaragua will surely benefit our existing and future clients with the vast resources and the rich bilingual talent pool in the region. We want to thank ProNicaragua for their support and warm welcome as we establish our presence in the country," Parekh said.

About SPi Global
SPi Global is the Philippines' most globally recognized full-service BPO provider with offices and facilities around the world, including the U.S., Netherlands, Philippines, India, Vietnam, China, Australia and Nicaragua. It has over 20,000 employees delivering a wide range of solutions in Customer Relationship Management, Content, and Healthcare.

SPi Global is fully owned by Asia Outsourcing Gamma Limited, a company owned 80 percent by CVC Capital Partners, one of the world's leading private equity and investment advisory firms, and 20 percent by Philippine Long Distance Telephone Company, the leading telecommunications provider in the Philippines.

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May Dizon
Vice President, Corporate Communications