Transcom announces mid-term financial targets

Stockholm, February 5, 2015

Transcom today announced that the company has adopted a set of mid-term
financial targets.

“2014 was a good year for Transcom, which marked the company’s exit from the
turnaround phase we initiated at the end of 2011 in order to improve financial
predictability and operational stability. We now have a solid foundation for the
future, and the adoption of these financial targets signifies the beginning of
the next stage in Transcom’s development”, commented Johan Eriksson, President &
CEO of Transcom.

Transcom’s mid-term targets are:

  · Like-for-like revenue growth of at least 5 percent per year
  · EBIT margin of at least 5 percent
  · Net debt/EBITDA ratio of maximum 1.0.

Provided that the net debt/EBITDA target is met, Transcom would be in a
financial position to start paying a dividend in 2016, i.e. for the 2015
financial year.

Johan Eriksson, President and CEO of Transcom, commented:

“Transcom’s fundamental objective is to create shareholder value through
profitable growth. Our strategic priorities in order to achieve our goals are
informed by our vision of being recognized as a global leader in customer
experience: We aim to grow together with our clients, while also creating a more
balanced industry and client portfolio; we will continuously improve our service
offering, focusing on advanced, value-added services; we will seek to strengthen
Transcom’s global footprint, supporting the European core market; and we will
make sure that we have a competitive operational platform.”

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Transcom WorldWide AB (publ) discloses the information provided herein pursuant
to the Securities Market Act and/or the Financial Instruments Trading Act. The
information was submitted for publication on February 5, 2015 at 08:00 AM CET.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Pär Christiansen, CFO
Telephone +46 70 776 80 16

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom (http://www.transcom.com/) is a global customer experience specialist,
providing customer care, sales, technical support and collections services
through our extensive network of contact centers and work-at-home agents. We are
29,000 customer experience specialists at 54 contact centers across 23
countries, delivering services in 33 languages to over 400 international brands
in various industry verticals. Transcom WorldWide AB’s share is listed on the
Nasdaq Stockholm Exchange under the ticker symbol TWW.