LINCOLN, NE--(Marketwired - Mar 26, 2015) - Talent Plus ® is featured online in Hotel Management Magazine in a new whitepaper identifying why scientifically assessing talent and behavioral skill in hospitality employees beyond their experiential skill set is vital to providing excellent guest experiences. "The tools and training we received from Talent Plus allowed us to select employees who shared the company's values and then develop their potential to reach levels of excellence that you cannot attain without natural talent," notes Kevin Richeson, Vice President of Human Resources for SH Group, a hotel management company that manages and opens hotels such as Baccarat and 1 Hotels.
Working with clients such as Capella Hotel Group, KSL Resorts, Dorchester Collection, Baccarat Hotels and 1 Hotels, and Loews Hotels, among others, has allowed Talent Plus to show great results in lower turnover, improved guest satisfaction, amplified employee engagement, brand excellence and increased profitability.
Titled, A Human Resources Road Map for the Hospitality Industry: Tapping Science to Identify Talent Potential & Drive Profitability, this article provides insight into why scientific selection benefits both the hospitality industry as a whole and the guests they serve. To download this whitepaper for free click here.
Talent Plus ® is proud of the work we do to reimagine the guest experience with The Science of Talent ®. Affiliated with the Cornell University School of Hotel Administration, the International Luxury Hotel Association and the Club Managers Association of America, as the Leading Talent Assessment Partner(SM) in the industry, we are excited to partner with hospitality organizations that are focusing on one of the most important aspects of hospitality, the people they employ and the experience they offer their guests.
For more information about our interviews or our suite of front-of-house and back-of-house assessments for hospitality organizations, contact us at firstname.lastname@example.org or call 1.800.VARSITY.
Talent Plus, Inc. is the Leading Talent Assessment Partner with over 400 clients in 20 countries delivering selection and development in more than 20 languages. Headquartered in Lincoln, Nebraska, Talent Plus also has an office in Singapore. For more information, please visit www.talentplus.com/hospitality or call 1.800.VARSITY.
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