Shorter Response Times; Reduced Support Calls; Increased Customer Satisfaction
LEHI, UT--(Marketwired - Jun 1, 2015) - Lingotek | The Translation Network and leader in cloud-based translation solutions, announced today their most recent Lingotek -- Inside integration with Lithium. Lithium helps enterprises around the world with a Total Community solution that increases customer engagement, brand advocacy and revenue. As part of the integration, iTalent, a leading global technology consulting services company and Lithium Preferred Partner has developed an approach within Lithium that simplifies the process of translating content without leaving the Lithium platform.
Using Lingotek's cloud-based translation and website localization network, the new Lingotek -- Inside Lithium integration features solutions that ease the manual burden of launching in new markets while improving language consistency, cutting costs, and enabling customers to deliver their brand to consumers abroad in the quickest and most effective way possible. Known for its robust community-based translation options and flexible, automated workflows, Lingotek provides significant savings to large global online communities.
Lithium's global clients needed a cost-effective way to communicate with multilingual users internationally. Because many Lithium users leverage user-generated content, Lithium wanted an easy-to-learn and cost-effective way to allow translation to work within their platform.
"The sheer volume of customer-generated materials made translation of most content uneconomical or unfeasible," said Katy Keim, Chief Marketing Officer of Lithium. "Now we can fine-tune and automate many steps of the translation process -- and offer an affordable solution to keep international community members satisfied and engaged."
"Lingotek's cloud-based translation and reviewing options make it an ideal solution for large global online communities," said Robert Vandenberg, CEO, Lingotek. "And we have a long history of supporting the translation needs of these communities."
Renee La Londe, CEO of iTalent, added, "We are excited to be working with both Lingotek and Lithium to address an immediate challenge any global company faces when supporting customers across the world, particularly when it comes to translation of dynamic content within an international community."
Destined for Success
The Lingotek -- Inside Lithium integration is being built on Lingotek's open Multilingual API. With the integrated translation interface, Lithium users will now be able to automate many translation functions and deploy translated content quickly and economically.
With machine, community, and professional translation options, Lingotek offers the flexibility to quickly and cost-effectively translate content.
Lingotek | The Translation Network enables the creation and management of multilingual content inside your enterprise applications. The Lingotek solution leverages People, Process and Technology. We have unparalleled expertise in web content, documentation, and software localization. We employ a proven translation and localization process. This, combined with our cloud based translation management system, empowers enterprises to engage customers globally. More information is available at www.lingotek.com.
iTalent is a leading global technology consulting services company with an intimate understanding of our clients' business needs. We leverage global capabilities to provide innovative and flexible resource solutions with "white glove" service to help organizations of all sizes overcome their unique challenges. Through innovative practice areas including Social Knowledge Management™, Mobility, Enterprise Application Development and Support, and our other practice areas, we offer best practices, focused training, thought leadership, and resource solutions that meet the skills, budget, and timing requirements of our clients. For more information, visit www.italentcorp.com, or connect with us on Twitter, LinkedIn, or our Social Knowledge Management website. iTalent is privately held with corporate headquarters in Santa Clara and offices around the US and Asia.
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