NASHVILLE, TN--(Marketwired - Oct 6, 2015) - The Crichton Group, Middle Tennessee's largest independent insurance agency, announced today that Jessica Webb-Ayer, J.D., has been named the agency's compliance officer.

In this newly-created position, Webb-Ayer will lead The Crichton Group's employee benefits compliance practice. She will be responsible for implementing and overseeing the agency's compliance service suite for clients, and training and educating the group's benefits practice employees.

"As the insurance market continues to evolve and become more complex, our clients' needs have also shifted, and that largely includes questions regarding professional compliance," said Austin Madison, VP of The Crichton Group who leads the company's benefits practice. "We are thrilled to add Jessica to our team to meet this new demand and stay ahead of the curve when it comes to aiding clients in navigating an increasingly complex regulatory environment. With her extensive experience in legal employment law, we can now offer our clients direct access to answers related to any of their compliance concerns."

The Crichton Group is well known for innovation in the health and benefits space having launched the state's first private exchange, and now hiring an attorney on staff to ensure clients can navigate the growing demands of today's regulatory environment.

Prior to joining The Crichton Group, Webb-Ayer was a legal editor at Business and Legal Resources (BLR) for its human resources and employment law publications. At BLR, she was the point person for employment legal issues such as the Affordable Care Act, healthcare insurance, Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability Act (HIPPA) and employee benefits. Additionally, she has written extensively for publications related to labor and employment law and served as an editor of an online benefits newsletter and benefits manual.

Webb-Ayer earned her J.D. from The University of Tennessee. She obtained an undergraduate degree from Lipscomb University. Webb-Ayer is licensed to practice law in the state of Tennessee.

The Crichton Group

The cornerstone of the agency began in 1979 with the founding of The Crichton Company. The firm rapidly grew and expanded through development and acquisition and by winning the loyalty of clients through personal and customized service. Today, The Crichton Group is Middle Tennessee's largest independent insurance agency. The firm partners with its clients to provide insurance advocacy, intelligence, guidance and understanding. To find out more visit

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Justin Wilson