Systems Work Together to Offer Consumers Live Availability and the Ultimate Online Booking Solution for Vacation Tours and Activities
HONOLULU, HI--(Marketwired - Nov 9, 2015) - FareHarbor, a family-owned business serving tour and activity operators with the industry's ultimate online booking and reservation management platform, today announced its integration with Viator, the leading resource for researching and booking tours and activities worldwide.
Viator, a TripAdvisor company, provides travelers with access to the best tours and activities in more than 1,500 destinations worldwide with a selection of local experiences that includes everything from traditional sightseeing activities to skip-the-line access at the world's most iconic attractions to outdoor adventures. Viator offers handpicked excursions complemented by more than 800,000 verified reviews and photos along with 24/7 customer support and the lowest prices, guaranteed.
Through the new integration with the Viator Supplier API, FareHarbor's tour operator customers are able to deliver live, real-time product availability, enhanced accuracy in booking and immediate confirmations through the Viator platform. This enhanced integration enables the tour operator to avoid problems like overbooking tours while simultaneously giving them the freedom to focus on their customers and grow their business.
"FareHarbor's integration with our Viator Supplier API provides real-time availability information and a seamless way for tour and activity operators to receive Viator bookings, freeing them from back-office hassles so they can focus on delivering world-class travel experiences to our customers," said Ken Frohling, vice president of business development for Viator.
"Our goal is to streamline and simplify life for our tour operator customers, while constantly striving to help expand their business and their volume of bookings," said Lawrence Hester, CEO, FareHarbor. "This partnership helps us achieve that goal so that our customers can focus their full attention on the important things -- growing their business or simply having fun."
FareHarbor will be present at the Phocuswright Conference in Hollywood, Florida from November 16-19, 2015 at a booth bordering the Google Café.
Viator, a TripAdvisor company, is the leading global tours and activities provider for travelers, delivering online and mobile access to thousands of curated trip activities including tours, attractions, shore excursions and private guides, in more than 1,500 destinations worldwide. In-house travel experts work with trusted local operators to ensure the quality and value of every experience, all backed by Viator's 24/7 customer service and global low-price guarantee. With more than 800,000 verified reviews plus exclusive videos and insider travel tips, Viator has everything a traveler needs to find and book the best things to do worldwide. In addition to the flagship site -- Viator.com -- travelers can book in advance or in-destination via the Viator Tours and Activities App, as well as local-language sites for European, Latin American and Asian travelers. Viator also provides tours and activities to more than 3,000 affiliate partners including some of the world's top airlines, hotels and online travel agencies. Viator is headquartered in San Francisco with regional offices in Sydney, London and Las Vegas. Viator -- travel with an insider.
Founded in January 2013, Honolulu-based FareHarbor began shortly after a planned family vacation to Hawaii, when co-founder Zachary Hester, along with his brother Lawrence, discovered the challenges of booking activities online while on the island. After working in the business for 2 years, he assembled a team of family and friends and together they set out to create a world-class online reservation system specifically designed to empower tour operators to better serve their customers while increasing online bookings and revenue. Today, FareHarbor supports more than 1,200 clients in 50 states plus the British Virgin Islands, Puerto Rico, the US Virgin Islands and Tahiti from its offices in Hawaii, San Francisco, Denver, Minneapolis and Boston. For more information, please visit fareharbor.com.