ScaleArc Launches "Uptime Hero" Customer Award Program, Names Mouser Electronics' Mark Price Inaugural Winner

Program celebrates IT innovators who deliver continuous app availability despite experiencing planned and unplanned database downtime

Santa Clara, California, UNITED STATES

SANTA CLARA, Calif., Nov. 10, 2015 (GLOBE NEWSWIRE) -- ScaleArc, the leading provider of database load balancing software, today announced the inaugural winner of its quarterly Uptime Hero award. Mark Price, director of Internet operations and architecture for Mouser Electronics, a Berkshire Hathaway company, has implemented zero-downtime maintenance, enabled active/active data center operations, and survived a substantial database outage without impacting customer access. For these reasons, ScaleArc is proud to name Price as the first ScaleArc Uptime Hero.

Mouser Electronics has experienced phenomenal growth of its online electronic component sales over the past several years. Any website downtime costs thousands of dollars in lost revenue. Mouser deployed ScaleArc in conjunction with SQL Server 2014 and its AlwaysOn feature set to enable failover without application errors and support load balancing across its data centers, enabling distribution of customer database load.

"Earlier this year, Mouser sustained a sudden hardware failure, which caused a hard shut down of our primary SQL Server node without warning," said Price. "There were over 1,000 active sessions on the cluster, at 40,000 requests per second. ScaleArc instantly load balanced the reads to the remaining servers and buffered the write requests while the SQL cluster passed Primary to another node. All kinds of alerts were triggered, but by the time the response team had rushed to their workstations, ScaleArc and the SQL cluster had already handled the situation. The recovery was fully automatic – there was no outage, no dropped sessions, and no tangible customer impact. It was an impressive result."

"Application downtime can come from lots of sources. ScaleArc aims to make sure databases aren't one of them," said ScaleArc CEO Justin Barney. "Since our founding, we've identified some amazing operations and other IT staffers who are changing the equation on app uptime, and Mark Price from Mouser certainly fits this profile."

ScaleArc, which has enjoyed Gartner recognition as a Cool Vendor and as providing key technology in its IT Service Continuity Hype Cycle, is focused on enabling zero downtime for apps in a database environment. The ScaleArc software drops in transparently between apps and database, providing an abstraction layer that shields apps from database failures, simplifies scale out, and increases app performance.

About ScaleArc

ScaleArc is the leading provider of database load balancing software that provides continuous availability for all applications. The ScaleArc software enables an agile data tier, enhancing database performance, scalability, and security while providing new levels of real-time visibility for application environments, whether on premise or in the cloud. Learn more about ScaleArc, its customers, and partners at

ScaleArc and the ScaleArc logo are trademarks or registered trademarks of ScaleArc in the United States and other countries. All brand names, product names, or trademarks belong to their respective holders.

Link to Mouser customer case study:
Link to Uptime Heroes page:
Link to Uptime Hero video:

A photo accompanying this release is available at:


Contact Data