Mutual Assurance Society of Virginia to Modernize With ISCS's SurePower Innovation(R)

Increased Automation With Continued High Levels of Customer Service Is a Primary Goal for This Cloud-Based Implementation


SAN JOSE, CA--(Marketwired - Jan 27, 2016) -  Mutual Assurance Society of Virginia (Mutual Assurance), a Richmond, Virginia-based insurer providing personal lines property coverages, recently selected ISCS's cloud-based modern enterprise suite, SurePower Innovation, to replace a 40-year-old legacy core administration system.

Established in 1794, Mutual Assurance is rated A+ (Superior) by A.M. Best specializing in residential property insurance, including fire and allied lines, homeowners, inland marine and personal umbrella liability insurance. In order to provide Mutual Assurance with a greater ability to deliver new products and timely updates to the market faster, the SurePower Innovation suite will be implemented as a complete, managed SaaS solution via ISCS's SurePackage™ deployment option.

"For 222 years, Mutual Assurance Society of Virginia has set itself apart from other insurance companies by offering its member policyholders exceptional insurance protection accompanied by unmatched levels of customer service," said Jeff Wrobel, president and CEO for Mutual Assurance. "Implementing the SurePower Innovation suite gives us the opportunity to build on our past by offering our member policyholders and agent partners even better service through a modern online experience and more efficient service requests."

With this selection, Mutual Assurance's goal was not only to replace a legacy system which is expensive to maintain and difficult to customize, but to eliminate risk, improve internal efficiency and improve the overall policyholder experience. An extensive search process identified ISCS's SurePower Innovation suite as the best match for the company's business and technology requirements, built on a single platform completely pre-integrated and fully web-based. Additionally, via the SurePackage deployment option, Mutual Assurance gains significantly in terms of scalability, making the company more able to respond to policyholder needs in times of catastrophe.

SurePower Innovation is a modern technology platform from which insurers can automate much more than core (policy, billing and claims), including reinsurance, business intelligence, insurance accounting, payables, document management, producer/commission management, and agent/consumer portals. The highly-scalable, configurable nature of SurePower Innovation delivers increased agility and enhanced business continuity/disaster recovery capabilities when the suite, or its components, are delivered as a complete managed SaaS solution via ISCS's SurePackage deployment option.

"SurePower Innovation has had a significant impact on our existing customers' working environment, end user experience and ability to do business," said Andy Scurto, president of ISCS. "We are so pleased to have Mutual Assurance join the ISCS family and look forward to the technology and process transformation that is to come."

For more information about ISCS, SurePower Innovation or this release, please contact Phil Iaccarino, director of marketing for ISCS, at 678-656-1175 or phil.iaccarino@iscs.com.

About ISCS
ISCS is the developer of SurePower Innovation®, a highly scalable, configurable, cloud-based modern enterprise suite that mitigates risk and increases business agility for property and casualty (P&C) insurance organizations writing personal, commercial and specialty lines. SurePower Innovation extends beyond core administration (policy, billing and claims) to include reinsurance, business intelligence (BI), document management, mobile, insurance accounting, producer/commission management, agent/consumer portals and more. With a 100% proven implementation track record on enterprise core system replacement projects, ISCS consistently delivers SurePower Innovation as a complete, managed SaaS solution via ISCS's SurePackage™ deployment option, allowing insurers to focus on the business of insurance. For more information, visit the company website at www.iscs.com

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