Customer Survey Results Are Indicative of Company's Commitment to Client Success and Ability to Help Global Manufacturers Improve Processes, Reduce Costs, and Make Better Business Decisions
FAIRFAX, VA--(Marketwired - Feb 10, 2016) - InfinityQS International, Inc., the global authority on real-time quality and Manufacturing Intelligence, announces that it has received a 93-percent customer satisfaction rating, as revealed in a recent customer survey distributed to 20,000 client contacts across the globe. This high customer satisfaction rate is indicative of the company's ongoing commitment to client success and the vital role its enterprise quality management software, ProFicient, plays in helping manufacturers improve processes, increase product quality, reduce costs, and make better business decisions.
As InfinityQS delivers advanced quality management solutions, the company provides services and support to help customers get the most out of their system and quickly generate a return on investment (ROI). Backed by an expert staff of certified quality engineers, industrial statisticians, and Six Sigma Black Belts, InfinityQS' training courses, on-site assessments, RapidStart deployment options, validation assistance, technical support, and other professional services continue to drive customer satisfaction and deliver results. In addition, the company sources client feedback to continuously improve its software and best-meet customers' changing business needs.
Michael Lyle, president and CEO, InfinityQS, said, "For more than 25 years, InfinityQS has consistently delivered the technology, tools, knowledge, and support to help our clients succeed. As more manufacturers understand that quality is the key to increasing market share and remaining competitive, we've been able to provide solutions for not only improving supply chain-wide quality, but also for establishing greater trust among consumers and enhancing the bottom line."
InfinityQS helps many of today's leading global manufacturers address their most pressing business needs. According to survey responses, the following are the top ways that InfinityQS customers are using ProFicient:
Other business needs cited included improving operational efficiencies, reducing product recalls, meeting customer/client/OEM requirements, and establishing a competitive advantage.
About InfinityQS International, Inc.
InfinityQS International, Inc.® is the global authority on Manufacturing Intelligence and enterprise quality. The company's Manufacturing Intelligence platform, ProFicient, delivers real-time visibility from the shop floor, across the enterprise and into the supply chain, allowing top manufacturers to take control of quality. Powered by a centralized statistical process control (SPC) analytical engine, ProFicient manufacturing quality software leverages Manufacturing Intelligence to help global manufacturers improve product quality, decrease costs, maintain compliance and make smarter, data-driven business decisions. Headquartered near Washington, D.C., with offices in Seattle, London, Koblenz, Beijing, and Shanghai, InfinityQS was founded in 1989 and now services more than 40,000 active licenses with over 2,500 of the world's top manufacturers including Kraft Foods, Ball Corporation, Boston Scientific, Graham Packaging, and Medtronic. For more information, visit www.infinityqs.com.
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Liz Palm
DPR Group, Inc.
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