Transcom enters into agreement to divest Danish Credit Management Services operations for an equity value of EUR 13.0 million

Stockholm, 26 February 2016

Transcom WorldWide AB (publ) today announced that the company has signed an
agreement to divest its Danish Credit Management Services operations (CMS
Denmark) for an equity value of EUR 13.0 million to Inga Acquisition ApS, a
holding company of the current management team and an investment company. The
consideration will be paid in cash at closing. The transaction is expected to
close in March 2016.

CMS Denmark was part of Transcom’s North Europe region in 2015. The divested
unit had a turnover of EUR 11.4 million in 2015 and has approximately 80
employees.

“I am delighted that the current management team will continue to successfully
run CMS Denmark, now as a stand-alone company together with a strong financial
partner. This transaction concludes the divestment of Transcom’s former CMS
business unit, in line with our strategy to strengthen Transcom’s position in
our core business – outsourced customer care solutions (CRM). While early
collections services, e.g. payment reminder calls, are an integrated part of our
core CRM business, the business model in CMS Denmark – contingent and legal debt
collections – is entirely different”, commented Johan Eriksson, President & CEO
of Transcom.

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Transcom WorldWide AB (publ) discloses the information provided herein pursuant
to the Securities Market Act and/or the Financial Instruments Trading Act. The
information was submitted for publication on 26 February 2016 at 08:00 AM CET.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Ulrik Englund, CFO
Telephone +46 70 286 85 92

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom (http://www.transcom.com/) is a global customer experience specialist,
providing customer care, sales, technical support and collections services
through our extensive network of contact centers and work-at-home agents. We are
30,000 customer experience specialists at 54 contact centers across 23
countries, delivering services in 33 languages to international brands in
various industry verticals. Transcom WorldWide AB’s share is listed on the
Nasdaq Stockholm Exchange under the ticker symbol TWW.