$620 Million Mobile Service Provider Expands Footprint as It Moves Toward $1 Billion in Revenue by 2018
PORTLAND, OR--(Marketwired - Apr 4, 2016) - Consumer Cellular, the mobile carrier with the highest overall customer satisfaction according to Nielsen Mobile Insights, will move its corporate headquarters as the company plans for future growth in the Portland area. The $620 million mobile service provider will, starting in July, reside at 12123 and 12447 SW 69th Ave. in Tigard, with the new space offering approximately two and a half times the square footage of its current facility.
"At the very core of Consumer Cellular is our dedication to providing exemplary service for our more than two million customers, which is driven by our dedicated employees," said John Marick, Consumer Cellular CEO. "As we continue to grow, we're excited about the opportunity to multiply our employee volume and expand further in our hometown."
Consumer Cellular's new 82,140-square-foot headquarters is more than 50,000 square feet larger than its current space, and will house all departments, including marketing, retail, billing, human resources, accounting and customer service. Staff capacity will double, with space for the company to take on 250 additional employees. The company will maintain their current 50,000-square-foot warehouse, also located in Tigard as well as their call centers in Phoenix, Arizona and Redmond, Oregon.
Consumer Cellular, which recently celebrated its 20th anniversary, has maintained 30 percent growth year-over-year by focusing on boomers and seniors. It plans to exceed one billion in revenue by 2018, and in January topped Consumer Reports' customer satisfaction survey, an honor it has received five times over the past several years.
The company is consistently a top rated workplace, and has ranked on the Inc. 5000 list for six years in a row. Despite dramatic growth, Consumer Cellular has kept its small-business culture and continues to invest in its communities. It offers 100 percent paid employee-only medical, dental and vision coverage for full-time employees, 401(k) profit sharing, employee wireless phone service plans and generous paid time off.
About Consumer Cellular
Consumer Cellular is a top-rated wireless carrier that provides no-contract cellphones and service plans to those 50+. The company has been an AARP provider since 2008 and offers AARP members special discounts on service. Founded 20 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, Consumer Cellular is privately held with more than 1,200 employees. The Portland, Ore.-based company utilizes the nation's largest voice and data networks, which covers more than 300 million people -- or 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target and Sears as well as direct to consumers at ConsumerCellular.com or (888) 345-5509. The company has been ranked on the Inc. 5000 list for six years in a row and has the highest overall customer satisfaction of all mobile carriers, based on Nielsen Mobile Insights survey data during Q4, 2015. For cellphone tutorials, features, applications and company news, connect with Consumer Cellular on Facebook, Twitter, YouTube and Google+.