SANTA CLARA, CA and TARRYTOWN, NY--(Marketwired - April 12, 2016) - Avaya and Westcon-Comstor today announced that momentum is skyrocketing for Westcon Cloud Powered by Avaya. Since Avaya announced its Midmarket Cloud Contact Center and Unified Communications solutions in February, Westcon -- a key Avaya distribution partner -- reports more than 125 of its medaled U.S. channel partners have signed, or plan to sign, up for the service, representing significant traction in terms of both channel partners and end customers.

Westcon Cloud Powered by Avaya IP Office enables channel partners to offer the latest Avaya unified communications and contact center technologies as a service to midmarket customers. The offer allows channel partners to market the capabilities desired to end customers in both hybrid and pure cloud deployments.

It's a business model driven by end customer demand and enthusiastically embraced by channel partners. Key benefits are:

  • A flexible, cost-effective, geographically redundant hybrid cloud approach to add new features to an already familiar, popular solution.
  • A means of quickly employing a cloud strategy that many channel partners may have been lacking, and thus creating new relevance and growth opportunities with both existing and new customers. 
  • More importantly, the easy-to-consume-and-sell cloud-based solution uses the same code base as the on-premises solution, reducing or eliminating the need to invest in new skills and separate marketing efforts. 

The Westcon Cloud Powered by Avaya IP Office solution supports full, multichannel unified communications and contact center capabilities, more operating systems and devices than any competitive cloud offer (PC and MAC web clients and Chrome OS), as well as the unique capabilities of Avaya Communicator for Web to enable communications from any browser-based application.


"Westcon-Comstor makes it easier for our solution providers to offer the expertise, value and trusted business advisor relationships that customers want around cloud. Westcon Cloud Powered by Avaya helps our partners keep pace with a solution that doesn't require a wholesale change in their go-to-market approach and opens the door to new business. The overwhelming positive feedback and traction we're seeing in the market certainly confirms that."
Barat Dickman, vice president and general manager of Unified Communications and Collaboration at Westcon-Comstor

"Our global cloud practice includes the solutions, services, resources and our BlueSky Cloud and Service Management platform to truly accelerate cloud adoption. Westcon Cloud Powered by Avaya keeps our reseller partners at the core of this cloud ecosystem, giving them the tools they need to aggregate, transact, monetize and analyze cloud for customers."
Dan Connolly, senior vice president and general manager, Cloud Practice, at Westcon-Comstor

"After evaluating numerous VoIP/UC cloud offers on the market, we chose to build a practice around an IP Office Cloud service delivered by Westcon. The offer is easy to quote and engineer, simple to install, and is more margin rich than any other offer I've seen." 
Ian Pugh, president, Gsolutionz, Inc.

"The Westcon Cloud Powered by Avaya offer provides a tremendous amount of flexibility to support a broad range of requirements with respect to size of our need and the ability to use both older and newer endpoints. Minimizing complexity along the entire process was critical, as was ensuring we had easy access to advanced features. We are confident that the expertise invested by Westcon and Avaya serves us well for today's needs and well into the future."
Dunstan Speeth, director, Cloud Solutions, VOX Network Solutions

"The channel plays a pivotal role in helping businesses migrate to the cloud. Westcon Cloud Powered by Avaya is proving to be a highly strategic solution offer for our mutual channel partners and customers."
Steve Biondi, global channel chief, Avaya

Tags: Avaya, Westcon-Comstor, midmarket, cloud, unified communications, contact center, cloud service, channel

About Westcon-Comstor
Westcon-Comstor (WestconGroup Inc.) is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. The company is transforming the technology supply chain through its capabilities in Cloud, Global Deployment and Services. Westcon-Comstor combines expert technical and market knowledge with industry-leading partner enablement programs. Westcon-Comstor delivers results together through its deep partner relationships. The company goes to market under the Westcon and Comstor brands.

About Avaya
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit

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