IRVINE, CA--(Marketwired - May 10, 2016) - When it comes to multifamily property amenities, dog washing stations, cold storage rooms and Zip cars may soon be a standard as a fresh coat of paint and new carpeting. That's the rapidly evolving future of residential real estate management -- where "hot amenities" and "hot technologies" will be standard fare, according to Lori Torres, chief executive officer of Parcel Pending Inc., the digital smart locker company leading the global package management industry with 100% Always-On Customer Service®.

Recently, thousands of property owners and managers ranging from multifamily housing complexes, to student housing and large developers, gathered to hear Torres' visionary insights at key industry conferences on topics such as innovations in technology during the Urban Land Institute's Spring 2016 Leaders in Planned Communities, Urban Infill & Residential Design Program. Torres also gave a presentation on Data Mining at the Apartment Internet Marketing (AIM) Conference, and discussed the latest in package management advancements at Moran & Company's Annual Conference.

"Today's consumers -- whether they're luxury condominium owners or college students -- are raising the bar when it comes to the amenities and technologies they expect," said Torres. "This actually presents tremendous marketing opportunities, as well as operational savings, for those looking to be on the leading edge of property management."

Keys? They're already becoming a thing of the past thanks to Bluetooth door locks. Wireless lighting? Check. Community gardens and full-service coffee bars? Of course. For property managers looking to provide residents with "the complete package," digital smart lockers are quickly becoming a standard part of the amenity equation.

Parcel Pending removes the crazy chaos of package management by assuming all of the customer service responsibilities for package delivery, notification and retrieval, making life easier for property managers and residents alike.

Gone are the days of missed deliveries, hallway theft, lack of privacy, or restricted management office hours. Parcel Pending simplifies package delivery and retrieval: when a package arrives, the courier places it into a safe and secure Parcel Pending digital smart locker. Residents are notified -- by text and/or email -- and provided a unique passcode for the digital locker that they can access at their convenience, retrieving their package privately and securely.

"A person's home is a sacred place. After a long day at work or school, providing residents with a seamless way to get their packages at a time and location that's convenient for them goes a long way towards creating a happy environment. It also delivers peace of mind for property managers who are no longer burdened with the hassle, cost and storage of package management."

Torres added, "Our Parcel Pending motto is 100% Always-On Customer Service®. In today's world, the best property owners, developers and managers know that this approach also applies to them. Providing residents with the most-advanced, customizable digital smart locker technology is really going to be the norm in the very near future."

About Parcel Pending

Parcel Pending Inc. leads the global package management industry with 100% Always-On Customer Service® and completely customizable digital smart lockers for any setting. The privately held company was founded in 2013 and is headquartered in Irvine, Calif. Parcel Pending frees property managers from their package problems so they can get back to managing properties, not packages. Parcel Pending digital smart lockers are installed throughout North America. For more information, please visit

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