NEWPORT BEACH, CA--(Marketwired - May 31, 2016) - Pacific Life Insurance Company's Retirement Solutions Division was honored with Silver and Bronze awards at the 2016 Stevie Awards for Sales & Customer Service.

The Silver Award was received in recognition of Licensing and Commissions Department efforts to enhance and streamline their Producer Alliance contracting process in support of building new sales relationships in the general agency space. A Bronze Award for Innovation in Customer Service honored the division's creation of a customer experience roadmap through the use of design-thinking methodology to ensure service excellence through all avenues of engagement for the next generation of customers.

The Stevie Awards for Sales & Customer Service are the world's top sales awards, business development awards, contract center awards, and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows, including the prestigious American Business Awards(SM) and International Business Awards(SM).

"These awards are evidence of our division's commitment to meet the ever-changing needs of our diverse clients and fluid industry," says Lorene Gordon, Pacific Life's Senior Vice President of Operations Solutions, Retirement Solutions Division. "Our teams are dedicated to providing a superior service experience to every customer and continue to advance our efforts to meet that standard. We are extremely proud to see their hard work recognized with these two Stevie Awards."

About Pacific Life

Offering insurance since 1868, Pacific Life provides a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Pacific Life counts more than half of the 100 largest U.S. companies as its clients. For additional company information, including current financial strength ratings, visit

Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2015 is compiled by Pacific Life using the 2015 FORTUNE 500® list.

Insurance products are issued by Pacific Life Insurance Company in all states except New York and in New York by Pacific Life & Annuity Company. Product availability and features may vary by state. Each company is solely responsible for the financial obligations accruing under the products it issues. Insurance product and rider guarantees are backed by the financial strength and claims-paying ability of the issuing company and do not protect the value of the variable investment options.

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Contact Information:

June Arce
Pacific Life
Phone: (949) 219-6916