Full Spectrum Tools Feature Deduping and Firmographics to Improve Customer Data and Boost Response
RANCHO SANTA MARGARITA, CA--(Marketwired - September 27, 2016) - Melissa Data, a leading provider of global contact data quality solutions, today announced active data quality tools and services for the Salesforce® CRM platform. By capitalizing on multi-sourced, constantly updated reference datasets instead of rules-based validation, Melissa Data's tools cleanse, standardize, and enrich data in real-time. Salesforce® users are armed with consistently accurate and actionable customer information, including advanced deduplication capabilities and comprehensive firmographic enhancements.
"Ideal CRM results demand an active data quality strategy that recognizes customers are not static. By mirroring the ongoing flow of customer data and allowing only verified information to enter the system, CRM data is protected as a tangible asset for all stakeholders in the data stream," said Bud Walker, vice president of enterprise sales and strategy, Melissa Data.
Melissa Data offers a full spectrum of data quality add-ons, meeting growing demand for easy integration into the Salesforce® platform. For example, in-depth firmographics enable CRM data to be enhanced with detailed information from 25 categories, including company name, phone numbers, SIC codes, number of employees, total sales estimates, and more. Matching and deduplication options uncover hard-to-detect duplicate records such as non-exact matches based on address obscurities, nicknames and abbreviations, and formatting challenges.
"Our new MatchUp® component finds obscure and near matches, defining relationships within contact records to gain a single, more accurate view of the customer," said Walker. "Users have a smart tool to combat the idiosyncrasies of contact data, conserving resources, enhancing productivity, and improving return on CRM investment."
In addition to matching, deduplication, and firmographics, available data quality add-ons for Salesforce® include global address, name, phone and email verification, ID verification, and move updating. Click here to see Melissa Data's full complement of active data quality tools and services available for integration into Salesforce®. For a demonstration, visit Melissa Data at Dreamforce in San Francisco, Booths #2129 and 140, October 4-7; or call 1-800-MELISSA.
About Melissa Data
Since 1985, Melissa Data has specialized in contact data quality and address management tools with a global perspective. The company's solutions help organizations capture and maintain international customer contact data at the point of entry, ensuring accurate, enterprise-wide customer information. More than 10,000 clients worldwide in arenas such as retail, education, healthcare, insurance, finance, and government, rely on Melissa Data for full spectrum data validation software and services. For more information or free product trials, visit www.MelissaData.com or call 1-800-MELISSA (635-4772). Follow Melissa Data on Twitter, Facebook, LinkedIn and YouTube.