SOUTH JORDAN, UT--(Marketwired - August 09, 2017) - AdvancedMD, a pioneer in integrated provider and patient workflow for independent physician practices, launches AdvancedReputation™, a new addition to its unified medical office technology platform that makes provider reputation management easy. It allows practices to build a positive online reputation for their practice, providers and staff using automated surveys to gather patient feedback about recent office and telemedicine visits.
AdvancedReputation automates the process of collecting Google business profile reviews that serve as the foundation for a medical provider's online reputation.
"In today's digital era of well-informed online consumers, patients turn to Google to help find a doctor," said Arman Samani, Chief Technology Officer at AdvancedMD. "Experts claim that nearly 85% of all consumers making a decision use Google to help in their research. Our software makes it easy for providers to engage patients in the online review process following an office or telemedicine experience."
Following the visit, patients receive a short 5-point survey via email or text message in according with their preferences. When a positive score is given, AdvancedReputation invites the patient to post their positive feedback on the provider's Google profile.
In the case of a negative score, a direct probing question is presented and the patient is invited to describe their recent experience. This instant voice-of-the-patient insight is posted privately on the provider's dashboard in AdvancedPM and AdvancedEHR to facilitate resolution.
Additional Resources
- View a short animated video: "Why AdvancedReputation in your practice" (https://advancedmd.wistia.com/medias/avx5udnck5)
- View a short demo video: "AdvancedReputation surveys"(https://advancedmd.wistia.com/medias/70712ng9iw)
- Learn more about AdvancedReputation on the blog
(https://www.advancedmd.com/learn/online-provider-reputation-management)
About AdvancedMD
AdvancedMD strives to be the community of choice for independent providers by delivering an integrated workflow and personalized service to ensure the health of every practice and their patients. The company's integrated suite of cloud solutions includes practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking all backed by expert practice advocates. AdvancedMD also offers full service revenue cycle management and serves an expansive national footprint of nearly 26,000 practitioners across 8,600 practices and 600 medical billing companies. Visit www.advancedmd.com.
Contact Information:
Media contacts
Jim Elliot
Chief Marketing Officer
(801) 984-9500
jelliot@advancedmd.com
Yuliya Kutuzava
Account Director
KNB Communications
(203) 504-8230 ext. 131
ykutuzava@knbcomm.com