New visual builder empowers cross-functional teams of software developers and others throughout the organization to create world-class customer engagement applications; Business users can amplify the work of the more than 1.6 million Twilio developers, focusing valuable development resources on new engagement projects; Studio advances the Twilio Engagement Cloud and speeds the launch of new communications use cases in the enterprise
LONDON, UNITED KINGDOM--(Marketwired - Sep 19, 2017) - SIGNAL - Twilio (
Twilio APIs have long helped software developers build communications workflows into business applications. Twilio Studio opens up that capability to a wider variety of builders inside a company to build, scale, and iterate on workflows - ultimately accelerating roadmaps and enabling faster iteration on ideas. Software developers can build workflows and hand them off to business operators to iterate on later. Business users will be able to build many workflows themselves, without needing a developer up front. With Studio, the business gets the best of both worlds: the flexibility that only comes from custom software development, with the speed of a packaged solution.
"One of the biggest barriers to innovation is the simple fact that most ideas aren't ever tried," said Jeff Lawson, Twilio CEO and co-founder. "With Twilio Studio, all builders across an organization are now armed with the power of Twilio. This allows faster prototype and delivery of new customer engagement experiences with a simple drag and drop interface along with custom code integration. We can't wait to see what developers and their teams will build with Studio!"
Twilio Studio combines an intuitive drag-and-drop visual editor with a library of omnichannel widgets that handle the underlying communication logic. This allows cross-functional teams to customize communications workflows for their applications, all hosted on Twilio's serverless technology. Twilio Studio provides developers and business users:
"As the UK's leading car supermarket, we're constantly looking for ways to improve the car-buying experience for our customers," said Darren Keverne, software development manager at CarShop. "With Twilio Studio, we'll be able to expand the ways our customers interact with us, making it easier than ever for consumers to shop for a car."
Twilio Studio is the latest addition to the Twilio Engagement Cloud, a suite of services for companies to build multi-channel customer engagement applications. These next-generation services enable developers to build more rapidly with less coding, and are designed to help businesses get to production scale faster than ever before.
Twilio Studio is now available in preview in the Twilio Console.
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