Wellframe Awarded Patent for Innovative Mobile-Enabled Care Interventions to Monitor Ongoing Patient Progress and Improve Patient Compliance


BOSTON, April 03, 2018 (GLOBE NEWSWIRE) -- Wellframe, a leading provider of solutions that transform care, announced that it has been awarded a patent for a mobile-enabled method to monitor and improve patient compliance with care programs.

Wellframe’s mobile-enabled care solution extends the reach and effectiveness of a clinical team by delivering a customized, interactive, daily health checklist to patients on their smartphone or tablet, collecting valuable, day-to-day-health information, and enabling high-touch, sustained, and supportive relationships between patients and their care team through secure mobile messaging. The Wellframe mobile solution also supports a new concierge service to help patients get their benefits questions answered, navigate the healthcare system, and pursue their health goals—all through a single, direct communication channel.

A key component of the solution is monitoring patient performance. Wellframe applies data science to target, recruit, and engage patients with personalized interventions and evaluates performance to drive continuous improvement.

“Our vision in developing this technology was grounded in finding a new way to put patients back at the center of the health system. We are able to deliver a personalized, adaptive care experience to each patient. We can enable each clinician to practice at the top of their license and spend more time caring for patients rather than chasing down patients on the phone. We believe that this is how care should be delivered, and we are pleased that our health plan and provider partners have realized the benefits of the Wellframe approach described in this technology patent,” said Trishan Panch, Wellframe’s Chief Medical Innovation Officer.

Excellus Health Plan has adopted Wellframe’s solution to improve its integrated approach to care management and quality improvement. “Wellframe has helped us to further integrate our service lines and to deliver interactive, educational content that allows us to engage more of our members through their preferred communication channels,” said Carrie Whitcher, Vice President of Health Care Improvement at Excellus. “As a result, we’re able to increase our care team’s productivity, close gaps in care, and achieve significant cost savings,” she added. 

About Wellframe

Wellframe partners with leading health plans and providers to transform care management and patient engagement. Our mobile platform enables our partners to optimally leverage their existing clinical resources to provide patients with ongoing guidance and support when and where they need it. Wellframe's approach delivers improved patient experience, reduced medical spend, and increased value-based revenue. We work hand-in-hand with our partners, taking a data-driven approach to evaluating performance and optimizing resource allocation for continuous improvement. For more information on Wellframe, visit http://www.wellframe.com.


Shelley Harrison, Wellframe
Director of Marketing & Communications

Dawn Fontaine
Ripple Effect Communications