Whitepages Pro Unveils Pro Insight, a Global Identity Review Solution Powered by Machine Learning

Seattle, Washington, UNITED STATES

Whitepages Pro Insight enables businesses to fight fraud using data from real time machine learning models, billions of real-world transactional patterns, and 8 billion global identity links.

SEATTLE, July 24, 2018 (GLOBE NEWSWIRE) -- Whitepages Pro, a global leader in digital identity verification, today announced Whitepages Pro Insight, a new and improved manual review solution designed to help businesses assess the identity risk of their customers, approve good transactions, and investigate fraud on a global scale. As the only global identity review solution that provides six ways to search, it enables users to balance accuracy and efficiency through direct workflow integrations, machine learning-informed insight, and robust analytics.

“Online businesses need sophisticated solutions like Whitepages Pro Insight to combat the increasingly sophisticated tactics of fraudsters,” said Whitepages Pro Director of Product Management, Ajay Andrews. “Pro Insight gives our customers powerful fraud fighting tools informed by sophisticated machine learning and surfaces trends observed by our network of hundreds of customers processing millions of transactions. Our customers see up to a 40 percent decrease in chargeback rates and a 50 percent decrease in time spent per review with our solution.”

Within Pro Insight, users are first presented with Identity Review, a comprehensive interface that verifies and cross-checks both digital and traditional identity attributes (name, email, phone, primary and secondary addresses, and IP) to verify the identity behind a transaction. The solution analyzes and presents the relationships between the five core identity attributes in several intuitive ways:

  • Confidence Score - An overall measure of the risk associated with a transaction that cross-references the five core identity attributes. The Confidence Score is powered by machine learning insights from billions of transactional patterns across the Whitepages Pro Identity Network and the 70+ data signals of the Identity Check API.
  • Positive and negative signals - A concise list of primary factors that influence a given Confidence Score.
  • Results columns - A detailed list of matches, mismatches, and invalid inputs based on the links between a transaction’s identity elements. Users can click on specific attributes to further investigate associated people, historical data, and more. 
  • Distance Map - A visual representation of geographical distances between phone, primary address, secondary address, and IP address.

“Whitepages Pro takes the time to learn about our manual review requirements and how they evolve over time,” said Jamie Ceccato, Risk Team Lead at online home improvement retailer Build.com. “In fact, we can see that our feedback is often considered as they make enhancements to the platform. We appreciate the company’s commitment to helping us keep pace with the speed of business.”

In addition to Identity Review, Whitepages Pro Insight offers several features that increase productivity and enhance user experiencing including robust individual identity attribute searches, access to the 8 billion data linkages in the Whitepages Identity Graph™, admin tools, direct workflow integration with proprietary and partner platforms, dedicated customer support, and enhanced security. This provides fraud teams maximum accessibility and control to use the platform in a way that suits their workflows.

To start using Whitepages Pro Insight or to integrate the solution with your platform, visit the Whitepages Pro website.

About Whitepages Pro
Whitepages Pro provides businesses with global identity verification solutions that help companies identify legitimate customers, prevent fraudulent transactions, and smooth new customer account creation. The Whitepages Pro Identity Graph™ database, which includes more than 5 billion global identity records, delivers unparalleled coverage, accuracy, and performance in identity verification. Businesses of all sizes including Microsoft, Western Union, Under Armour, Priceline, and American Airlines use Whitepages Pro data to mitigate risk and improve the customer experience.

Whitepages and Whitepages Pro are registered trademarks of Whitepages, Inc. All other trade names, trademarks and registered trademarks are the property of their respective owners.

A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/74eb7bc4-3f98-4e72-ac1e-aa48bc66f4d6

A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/5d112466-96c6-487a-935a-c4874267849d

Whitepages Pro Insight Identity Attributes Whitepages Pro Insight Dashboard

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