Register by Friday, December 14th to save up to $600 on conference passes
COLORADO SPRINGS, Colo., Oct. 23, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces its 2019 keynote lineup for HDI Conference & Expo. Five influential keynote speakers – including Robert Van Winkle (professionally known as Vanilla Ice); digital strategy expert Amber Mac; Ben Nemtin from MTV’s hit show “The Buried Life”; leadership expert Mark Sanborn; and executive coach Libby Gill – will headline the event to educate and inspire today’s technical service and support leaders.
HDI Conference & Expo will take place April 9-12, 2019 in Orlando, FL. For more information and to register, please visit: hdiconference.com/
“Each year, HDI strives to present attendees with the latest trends, strategies and technology in the industry, as well as promote passion and career development within their professions,” said Joy Sobhani, Group Event Director, HDI. “The industry is evolving, and this year’s keynote lineup is comprised of a unique set of individuals who will provide the HDI audience with unparalleled insights based on a range of unique experiences.”
The full HDI 2019 keynote lineup includes:
Stop, Collaborate & Listen: Vanilla Ice’s Ultimate Evolution
Presented by: Robert Van Winkle, Hip Hop Artist and Television Host
Winkle, known professionally as Vanilla Ice, is an American rapper, extreme athlete and home improvement TV personality. After surviving a suicide attempt, Ice was inspired to change his musical style and lifestyle. As a successful real estate entrepreneur and a remodeling expert, Vanilla Ice began hosting “The Vanilla Ice Project” on the DIY Network and published a book called “Vanilla Ice Project—Real Estate Guide” about succeeding in the real estate market. In his up-close and personal keynote, Ice will discuss his evolution and how he was able to take lessons learned from one career and thrive in another. Attendees will explore how he transformed from one of the hottest stars in the 90’s to a real estate entrepreneur and remodeling expert.
Relentless Adaptation: Best Practices for Today’s Digital Economy
Presented by: Amber Mac, Entrepreneur, Bestselling Author and Recognized Expert in Digital Strategy
Mac started her career in San Francisco and Boston during the dot-com boom in the late 1990s and has since been at the forefront of reporting on and participating in digital innovation. She is a regular business host and expert for Fast Company, CNN, Bloomberg TV and CBS due to her keen insight towards the continually evolving fabric of the social web and was recently hired to serve as an entrepreneur advisor on a new reality pilot called “Dream Funded: Let the Crowd Decide.” In her keynote, Mac will explain how many of the smart companies that are prized for “innovation” are actually just masters of “adaptation.” She will provide strategies for knowing when to adjust, when to speed up, and when to capitalize in our fast-forward economy.
5 Steps to Make the Impossible Possible
Presented by: Ben Nemtin, Member of MTV’s hit show “The Buried Life” and Bestselling Author
Nemtin is the #1 New York Times bestselling author of “What Do You Want to Do Before You Die?” and the star of the MTV show “The Buried Life.” He has been featured by major media outlets including The Today Show, CNN, Inc., ABC, CBS and more. In his compelling keynote, Nemtin will describe how “The Buried Life” grew from 100 impossible dreams scribbled on a piece of paper into a global movement of millions. He will provide insight into how to demystify daunting tasks and turn dreams into projects by creating a digestible pathway to success. His message of radical possibility combined with his ‘5 Steps to Make the Impossible Possible’ will leave attendees not only inspired, but also equipped to tackle the seemingly insurmountable.
The Fred Factor 2.0: New Ideas on How to Keep Delivering Extraordinary Results
Presented by: Mark Sanborn, Bestselling Author and Leadership Expert
Sanborn is the president of Sanborn & Associates, Inc., an idea lab for leadership development. He has written and co-authored eight books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork and customer service. His book, “The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary,” was on the New York Times, Business Week and Wall Street Journal bestseller lists. Drawing from his work with top leaders and organizations, Sanborn will describe the why, what and how of taking any job, product or service up a notch. He will delve into how to replace money with imagination, build and keep better relationships, and rejuvenate purpose and passion to have more fun and success at work.
HOPE THEORY: How Belief, Behavior, and Accountability Drive High Performance
Presented by: Libby Gill, Executive Coach, Brand Strategist and Bestselling Author
After nearly twenty years in senior leadership roles at media giants Universal, Sony and Turner Broadcasting, Gill is now CEO of executive coaching and consulting firm Libby Gill & Company. She delivers keynote addresses, custom training programs and executive coaching for companies desiring to create a culture of risk-taking, innovation and bold leadership. Her proven “Clarify, Simplify & Execute” process inspires people to increase levels of hopefulness in the workplace by maximizing their “Leadership DNA,” building high-passion/high-performance teams and increasing employee engagement through authentic connections. In her dynamic keynote, Gill will share the scientific data, as well as her own research, on hope theory and its impact on the workplace. She will demonstrate why hope is one of the most significant and overlooked elements of successful leadership and corporate culture.
For more information about the HDI Conference keynote lineup, please visit: hdiconference.com/keynotes
Register for HDI Conference & Expo
Register by December 14, 2018 to save up to $600 on a conference pass. To register for HDI Conference & Expo, please visit: hdiconference.com/
For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy. From C-level professionals to directors, managers, and frontline staff, HDI is the definitive source of industry information, leadership and performance planning. Through events, certification and training, consulting, membership and industry resources, HDI aims to transform service and support organizations and reimagine their approach to delivering exceptional service and value. Learn more at www.ThinkHDI.com. HDI is organized by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organizer in the world.