Stefanini Launches the Second Stage of its Innovation Center in Southfield, Michigan

The company included new experiences in an environment created to foster innovation within its employees, community and partners.


SOUTHFIELD, Mich., Nov. 29, 2018 (GLOBE NEWSWIRE) -- Stefanini, a $1B global IT provider, announced today the launch of the second stage of its Innovation Center, located at Stefanini’s Southfield office. The space, created to foster innovation within its employees, community and partners is part of a worldwide Stefanini initiative that has enabled the company the ability to address clients’ needs, taking advantage of emerging technologies and industry standards. Stefanini uses a human-centric immersive approach based on design-thinking, design-sprint, and lean-startup methodology. 

According to Renata Galle, vice president of innovation and digital business at Stefanini, the company has been investing in its new Innovation Center since relocating to a brand new office in Southfield last year. “Here at Stefanini, we are passionate about innovation,” said Galle. “We just deployed the second cycle of our Innovation Center with several new experiences related to Smart Factory, such as IoT, cognitive, predictive analytics, augmented and virtual reality and more. These experiences are designed to help tackle the current challenges of the manufacturing plants. For example, a plant manager can interact with Sophie, our cognitive platform, to check the status of the plant and urgent issues, in a much easier and faster way.

In an industry as dynamic as information technology, Stefanini understands the necessity to expand and innovate. To address the needs, we have an ecosystem of strategic partners and innovative solutions that collaborate with our customers and create long-term value, offering a competitive edge and staying aligned with industry changes.

Innovation Center New Experiences:

1. Industry 4.0

Smart Factory is changing how businesses operate worldwide with new technology and insights. To reinforce its solution to Industry 4.0, Stefanini is presenting how it is able to transform enterprises through integration, digital expertise, and big-picture vision.

The experiences include a Smart Factory prototype where sensors are pushing data to Stefanini’s IoT platform, and is also connected to Sophie. “We also simulate and predict failures,” said Galle. “Based on that, we can involve the areas needed in a proactive way.”

2. Cognitive Experience

Stefanini’s Innovation Center showcases the flexibility of Sophie and presents several ways in which she can be of use. For instance, a food processing company can use Sophie acting as a “cognitive chef.”

“Consumers can ask Sophie for nutritional information and recipe recommendations using brand specific products through Facebook Messenger and other channels,” said Galle. “Sophie can also act as an insurance agent by interacting with a customer, opening a claim, and sending help to a location.”  

3. Automated Warehouse

The company deployed an autonomous drone solution to help its clients automate the warehouse inventory management process. The autonomous drone improves safety and increases efficiency.

4. Connected Building Experience

Stefanini has helped several clients to optimize their energy consumption and monitor their assets. Based on this experience, the company implemented the Connected Building, where sensors are connected to its IoT platform, monitoring all the floors in Southfield and Manila. Based on this data, clients are able to take proactive actions to manage their assets and increase energy efficiency.

5. Augmented Reality

The fast environment and high-demanding reliability and availability requirements of data centers calls for a new operational model. HoloLens, AR glasses, make it easier to identify troubled zones and display real-time data by bringing information from the equipment to the glasses, a hands-free process and personalized experience. For example, if a customer at a car dealership wants to buy a car that is currently not there, the HoloLens can show them that exact car in the color and model they desire.

6. Virtual Reality

With virtual reality, we create a digital twin of the factory with all the sensor data duplicated for a real-time view of production. The simulation allows you to train and practice solving plant failures without crippling real operations. This is a safer and more cost efficient solution. “Through the prototypes implemented in Stefanini’s Innovation Centers, we are making digital solutions tangible for our clients where they can be hands on, experiment, and see the true benefits of the digital journey,” said Galle.

About Stefanini

Stefanini (www.stefanini.com) is a Brazilian multinational with 30 years of experience in the market, investing in a complete innovation ecosystem to meet the main verticals and assist customers in the process of digital transformation. With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation.

Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO).

With a presence in 40 countries, Stefanini was named the fifth most internationalized company, according to the Dom Cabral Foundation ranking of 2017.

Editorial Contacts

Carla Ferber (Carla.ferber@stefanini.com)

Vanessa Morais (Vanessa.morais@stefanini.com)

+1 248 263.8612