AUSTIN, Texas, Jan. 23, 2019 (GLOBE NEWSWIRE) -- SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT management software, today announced the findings of its latest survey of tech professionals in DevOps, web product manager (WPM), and developer roles, SolarWinds Cloud Confessions: The Trouble with Troubleshooting. The findings demonstrate a lack of focus on priority business and career growth activities due to daily time spent troubleshooting application issues. This contradicts the core principles of DevOps and places increased pressure on tech professionals to enhance innovation and performance within their organizations.
DevOps, WPMs, and developers spend most of their days troubleshooting; nearly half of the respondents noted it was in the top three tasks they manage on a daily basis. Because of the time spent on troubleshooting tasks, they are unable to devote time to important priorities, such as building product roadmaps, deploying new applications, and strategizing future innovations with business leaders. None of these three tasks appears in their top three daily activities, according to the survey.
“Today’s technology professionals play an unquestioned role in driving innovation for their businesses. Application development and the end user’s experience are inextricable from business growth,” said Joe Kim, executive vice president and global chief technology officer, SolarWinds. “Yet this survey of DevOps, WPMs and developers shows this push towards innovation is minimized in favor of reactive troubleshooting tasks, which are growing due to the need for comprehensive monitoring and visibility into these applications. Tech professionals need to be armed with comprehensive tools that enhance visibility into cloud applications and enable them to spend less time monitoring and troubleshooting, and more time creating opportunities to move their businesses and careers forward. Otherwise, businesses run the risk of a demotivated DevOps team.”
Tech professionals surveyed noted troubleshooting is the most disliked component of their roles, and if these troubleshooting tasks continue to grow without opportunity for job advancement, they state they would leave their current jobs.
SolarWinds Cloud Confessions: The Trouble with Troubleshooting: This survey explores and uncovers how technology professionals spend their work days, and how they might apply their knowledge, insight and skillset to move their organizations forward if they had the time to do so. It also showcases which elements of the job these tech professionals love to do but have to sacrifice on a daily basis for troubleshooting. Key findings show:
The findings of this report are based on a survey fielded in September 2018, which yielded responses from 336 DevOps, developer, and web product manager (WPM) professionals (practitioner, manager, and director roles) in the U.S. and Canada from public- and private-sector small, mid-size and enterprise companies. Respondents include 115 DevOps, 107 developers, and 114 WPMs. For a full report on the survey findings, please visit https://pages.solarwinds.com/CloudConfessions.html.
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SolarWinds (NYSE: SWI) is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size, or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premises, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. The insights we gain from engaging with them, in places like our THWACK online community, allow us to build products that solve well-understood IT management challenges in ways that technology professionals want them solved. This focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in network management software and MSP solutions.
Targeted for DevOps professionals and developers, SolarWinds’ cloud management products provide cloud-based monitoring of the full IT stack whether deployed in the cloud or on-premises. Our cloud management products enable visibility into log data, cloud infrastructure metrics, applications, tracing, and web performance management. Learn more today at https://www.solarwinds.com/devops.
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