Employees proactively helped Chinese partners; the favor is returned

RICHMOND, Va., April 08, 2020 (GLOBE NEWSWIRE) -- via NetworkWire - AVAIL Vapor, LLC, a leading premium e-liquid retailer, announces it has donated over 5,000 masks (3,500 surgical and 2,135 N95 respirator) to the Virginia Department of Emergency Management to help medical professionals on the front lines protect themselves. The idea came to light a few months ago when AVAIL employees heard about the shortage of masks in China when COVID-19 initially struck.  AVAIL works closely with many Chinese suppliers, and AVAIL employees wanted to support these suppliers in their time of need.  Employees from around the country gathered masks to donate; as a result, AVAIL shipped thousands of masks to its overseas partners. Now that the United States is experiencing a shortage in masks, those same Chinese colleagues have returned the generosity and shipped thousands of masks to AVAIL headquarters for employees and health care workers.

“To be successful, our business has always been highly collaborative with global partners,” said James Xu, CEO and chairman of AVAIL, and a Chinese American. “To see our employees proactively answer a need for their Chinese counterparts was special. Now we are so grateful to our Chinese friends for helping us defend our citizens in this pandemic.”

In addition, AVAIL has implemented new programs to help its customers during this unprecedented time.  Since March 18, 2020, AVAIL customers who are burdened with a financial impact from COVID-19, as well as those in the medical community or who are first responders, have been eligible for a one-time purchase of select e-liquids for a penny ($0.01 transactional fee plus applicable taxes).  AVAIL is also offering call-ahead and curbside pickup at all retail locations, as the health, safety and well-being of its staff and customers is paramount.

AVAIL employs more than 350 people across the country. The company has committed to compensate staff for work time lost due to COVID-19 or influenza. In addition, if employees need further financial assistance, they can apply through the Xu Fund, a special employee assistance fund dedicated to supporting AVAIL staff in the event of personal and family hardships. CEO and Chairman Xu donates 100% of his salary to support the fund. Since 2018, the Xu Fund has helped 90 AVAIL employees.

Learn more about AVAIL’s commitment to its customers and staff here: https://www.availvapor.com/our-commitment-to-you.

Richmond, Virginia-based AVAIL is a premium retailer that offers a broad array of products online and in its 99 stores across 12 states. The company delivers on the promise of quality and transparency. Information on AVAIL products is available through its retail stores and on the web at www.availvapor.com.

For more information on COVID-19 from the World Health Organization, visit: https://www.who.int/emergencies/diseases/novel-coronavirus-2019

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Maggie Gowen
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A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/c4be69c8-cdce-4a40-b0dc-72d5a22e7f4c