Ceridian Announces Next Generation of Dayforce Features, Powered by Artificial Intelligence

With trustworthy innovation at its core, Dayforce Co-Pilot extends Ceridian’s commitment to investing in AI capabilities

TORONTO and MINNEAPOLIS, Oct. 04, 2023 (GLOBE NEWSWIRE) -- Ceridian HCM Holding Inc. (NYSE: CDAY; TSX: CDAY), a global leader in human capital management (HCM) technology, today announced Dayforce Co-Pilot, a new suite of Dayforce features powered by artificial intelligence (AI). Dayforce Co-Pilot transforms work by automating repetitive tasks and serving as a hyper-personalized guide for employees.

The announcement was made at INSIGHTS 2023, the company’s annual customer conference being held in Las Vegas and livestreamed online. Thousands of attendees are engaging in sessions and experiences centered on helping them drive success with “A Brand New Dayforce,” the conference’s theme. At the conference, the company also announced plans to unify its brand to Dayforce, expected to become effective in January 2024.

AI as an indispensable teammate

Today’s new, boundless workforce has accelerated organizational complexity, challenging businesses to achieve quantifiable value, productivity, and simplicity at scale – all within an ever-changing, borderless, and always-on environment. To navigate this complexity crisis, leaders need to harness AI-driven intelligence to unlock more value with advanced automation, enable faster decision making, and enhance people potential with a human-centered approach to innovation.

“To achieve their full people potential, organizations require an intelligent, fast-moving, compliant, and connected people platform – fueled by AI,” said Joe Korngiebel, Chief Product and Technology Officer, Ceridian. “People are at the center of our AI innovation, and we’re excited that Dayforce Co-Pilot will deliver AI intelligence into the hands of our customers to help them excel in today’s new work world in an ethical, trustworthy, and transparent way.”

Move fast and achieve more with Dayforce Co-Pilot
According to a recent Harris Poll survey commissioned by Ceridian, nearly three quarters of American employees (72%) hope AI will allow them to do more of the work they enjoy by automating the tasks that they do not.

Ceridian has been infusing generative AI and natural language processing – ethically, equitably, and transparently – into nearly every aspect of Dayforce, including innovations like Dayforce Skills Engine and Dayforce Career Explorer. Ceridian’s new AI teammate, Dayforce Co-Pilot, further extends Ceridian’s proven and trusted leadership, while taking bold steps into the AI frontier.

How Dayforce Co-Pilot enhances the Dayforce experience:

  • Dayforce Talent: To accelerate workplace productivity, employees need to lean into the power of Dayforce Co-Pilot’s natural language processing and generative AI to automate routine tasks, including writing job descriptions, building personalized learning paths, and generating performance reviews.
  • Dayforce HR Service Delivery: When employees need help finding answers to their complex HR-related questions, Dayforce HR Service Delivery taps into Dayforce Co-Pilot to generate suggested answers based on the corporate knowledge base, and auto-create an HR service ticket when additional assistance is needed – all while it self-learns along the way.
  • Dayforce Autonomous Payroll: Dayforce Co-Pilot supercharges Dayforce Autonomous Pay and strengthens Ceridian’s leadership in payroll and workforce management. It helps reduce operational risk and errors by finding and resolving anomalies in the data – before payroll is even run.

Dayforce Co-Pilot will begin to be available to Dayforce customers in 2024.

Additional Information

About Ceridian

Ceridian. Makes Work Life Better™.

Ceridian HCM Holding Inc. is a global human capital management software company. Dayforce software, its flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management, and talent management functionality. The Dayforce platform is used to optimize management of the entire employee lifecycle, including attracting, engaging, paying, deploying, and developing people. Ceridian has solutions for organizations of all sizes. Visit Ceridian.com or follow us @Ceridian

Forward-Looking Statements

This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, and our expectations, hopes, intentions or strategies regarding the future are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to the future and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.

This press release should be read in conjunction with the risks detailed in the “Cautionary Note Regarding Forward-Looking Information,” “Forward-Looking Statement,” “Risk Factors” and other sections of Ceridian’s Quarterly Reports on Form 10-Q, Annual Reports on Form 10-K and other filings with the Securities and Exchange Commission.

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Hyeri Kim