GlobeNewswire FAQ: Press Release Distribution, Account Setup & Support

Verification helps confirm that press releases are distributed on behalf of legitimate organizations and authorized representatives. This helps protect both your organization and the GlobeNewswire network from unauthorized or fraudulent activity.

Our onboarding team may contact you by email or phone to request a few additional details to help verify both your organization and your role within it. This could include information such as your company's business registration, confirmation of your position, a sample press release, or other details that help us confirm that you are authorized to distribute news on behalf of the organization. This process helps us maintain a trusted and secure distribution network for all customers.

Once your application is verified, we'll create your account and send you an email with your login information and easy-to-follow onboarding resources that walk you through creating and distributing your first press release. If you need any assistance, our support team is always happy to help.

Check your inbox, including your Junk or Spam folder, for messages from the onboarding team (onboarding@notified.com). If you still haven't received an update, contact us immediately.

Yes. If you have questions about your application status, verification requirements, or account activation, our onboarding team is happy to assist.

Not necessarily. It depends on your organization's communication goals. We offer a range of options designed to support different needs, from occasional announcements to ongoing public relations and investor relations programs. Our sales team can help you find the option that best fits your organization.

Pricing for press release distribution depends on your distribution requirements, geographic reach, and service package. Contact our sales team for guidance on the option that best matches your needs.

Yes. Many PR and IR agencies use GlobeNewswire to distribute announcements for their clients.

Once your account is active, you'll have access to onboarding resources, helpful guides, and 24/7 support from our team. You're also welcome to request a live product walkthrough with our team. Whether you're preparing your first press release, navigating the platform, or looking for best practice guidance, we're here to help you get up and running successfully.

Many successful organizations use GlobeNewswire for: product launches; leadership appointments; partnerships; research reports; awards and recognition; financial announcements; events and company milestones.

You don't need to wait for a "big" announcement. A good place to start is with news your customers, investors, or industry community would find useful. Product updates, hiring announcements, customer wins, and original research are all common topics. Consistent, newsworthy updates help build visibility over time.

No. The GlobeNewswire team does not write press releases on behalf of our customers. However, proprietary features in the platform include the AI Press Release Generator and AI Press Release Optimizer, two tools that can help you create structured, optimized press releases with just an idea and an outline.

There is no single required format for a press release. However, it should typically include a clear headline, a dateline, media contact information, a concise summary, supporting details, and relevant quotes. Following this structure helps communicate your story clearly and makes it easier for journalists and audiences to understand your announcement. Learn more on how to format a press release.

To help you get started, we recommend following the SOAR Content Framework™, which provides a simple approach to organizing and strengthening your announcement.

Yes. Using a proven structure can help ensure your content is clear, professional, and easy for media and online audiences to consume. Access templates here.

Yes. Multimedia can help make your announcement more engaging and increase audience interaction. You can easily add images, logos, and other supported assets directly within the platform, and our onboarding guides will walk you through the process step by step.

Absolutely. Our team is here to help. You'll have access to onboarding resources, guides, and best practices, and our support team can provide assistance with platform navigation, distribution options, and getting your announcement ready for publication.

Getting started is easy. Once your account is activated, you'll receive self-guided onboarding resources that walk you through the process of creating and distributing your first press release within the platform. The experience is designed to be intuitive, and you'll have access to helpful guides and best practices along the way. If you ever have a question or need a hand, our support team is here to help.

Yes. GlobeNewswire offers full-service and self-service press release distribution options, allowing customers to select the best newswire service for their needs.

Once distributed, your release is delivered through GlobeNewswire's distribution network and becomes available to media, investors, online platforms, and other relevant audiences, depending on the distribution you chose. Your release is also hosted in the GlobeNewswire newsroom for easy access by journalists, investors, and other audiences interested in your company or industry.

Yes. GlobeNewswire provides post-distribution reporting and analytics to help you understand the performance of your announcement. GlobeNewswire Analytics includes insights such as audience engagement, media pickups, and visibility metrics, including AI citation tracking powered by Profound. These reporting capabilities are provided as a no-charge value-added benefit with every distribution.

GlobeNewswire helps put your news in front of journalists and other key audiences, increasing the visibility of your announcement. While editorial decisions always remain with individual publications, a well-crafted, newsworthy release can help expand your reach and maximize your opportunities for pickup.

GlobeNewswire helps you distribute your news quickly and efficiently to a broad network of media, investors, online channels, and other key audiences. Direct Media Outreach, on the other hand, focuses on building one-to-one relationships with selected journalists. Many successful communications teams use our Media Contacts Database to maximize the reach of their announcement while also supporting targeted media pitching.

Yes. GlobeNewswire offers global press release distribution options that can help organizations reach audiences across multiple regions and markets. Learn more about our global distribution options here.

Yes. GlobeNewswire offers professional press release translation services to support international distribution and regional market communications. Customers may also provide their own approved translations if preferred. Our sales team can help identify the best translation and distribution options based on your communications goals.

Yes. With GlobeNewswire you can tailor your press release distribution by geography, industry, media type, and language, reaching the right audiences with precision wherever your key stakeholders are.

Yes. GlobeNewswire offers a range of press release distribution options, from global press release distribution with translations to local news media, industry trades, financial markets and online (search and AI) only.

Absolutely. Press releases can be an effective way for organizations of all sizes to build credibility, increase visibility, and share important milestones with key audiences.

Yes. GlobeNewswire provides tools and resources, including SOAR™ Content Framework and AI-assisted optimization capabilities, to help you improve clarity, readability, and overall quality before distribution.

Yes. GlobeNewswire optimizes every press release for search engines and AI search by embedding structured metadata, rich content formatting, and relevant keywords. Our format inherently aligns with SEO and AEO best practices, increasing discoverability across Google, Bing, ChatGPT, Perplexity and other emerging search and AI tools. We help your content surface where your audience is searching.

The ideal timing depends on your audience and the announcement type. In general, distributing during regular business hours on weekdays helps maximize visibility, while aligning with your broader communications calendar can improve results.

There is no universal rule. Many successful organizations publish announcements regularly throughout the year to maintain visibility and keep stakeholders informed. The most effective communications programs are built on consistency rather than waiting for a single major announcement. Planning your communications calendar in advance can help you identify opportunities to share product updates, partnerships, leadership news, research, events, and other important milestones throughout the year.

Not every press release needs to be a major product launch. New partnerships, leadership appointments, funding announcements, research reports, awards, company milestones, and other meaningful business updates can all make strong stories. The most effective communications programs are built on consistency, regularly sharing relevant news that keeps your audience informed and engaged.

Start with a clear, newsworthy story and a compelling headline. Keep your message concise, include relevant multimedia where appropriate, and make it easy for readers to quickly understand why the news matters. Following the SOAR Content™ Framework can help you structure and strengthen your announcement, while the AI Press Release Optimizer can help refine clarity and readability before you publish.

Planning at least one quarter ahead helps identify opportunities such as product launches, events, leadership updates, reports, partnerships, and seasonal announcements.

Yes. With GlobeNewswire, you can create and schedule your press release for distribution at a future date and time. This gives you the flexibility to align your communications with launches, events, earnings, or other key business milestones and helps ensure your news reaches your audience at the right moment.

Yes. Review services vary depending on the distribution solution you select. Full-Service offerings include access to GlobeNewswire's 24/7/365 editorial team, which can review releases before publication. For financial and regulatory disclosures, additional compliance and filing support are also available to help meet applicable requirements. Our sales team can help determine the review and support options available for your specific distribution needs.

GlobeNewswire provides streamlined workflows and editorial review to ensure releases go live promptly; turnaround is rapid enough for time sensitive announcements while maintaining high standards of compliance and accuracy.

Depending on the stage of the distribution process, changes may still be possible. As press release distribution is often time-sensitive, please contact the GlobeNewswire Editorial team at support@globenewswire.com as soon as possible if you need to make an update.

Common indicators include media pickups, online visibility, website traffic, audience engagement, social amplification, and the business outcomes generated by your announcement. GlobeNewswire's built-in analytics help you track the reach and performance of your press release with real-time insights into audience engagement and visibility.

If you're creating your first press release, start with a story that's relevant to your audience and focus on clear, factual messaging. Our onboarding resources, templates, SOAR™ Content Framework, and AI-powered tools are designed to help you confidently create and distribute your first announcement.