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October 22, 2013 12:41 ET | Source: Castel Communications

GC Services Selects Castel Detect(TM) Voice and Speech Analysis as its Real-Time Collection Center Voice and Call Analytics Solution

BUFFALO, N.Y. and HOUSTON, Oct. 22, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC and GC Services Limited Partnership today announced Castel's real-time voice and speech analysis solutions will...
September 05, 2013 09:26 ET | Source: Castel Communications

Castel Gives Sneak Peek to the Future of Voice and Speech Analysis

BUFFALO, N.Y., Sept. 5, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC has begun giving sneak peeks into the future of its voice and speech analysis solution with a first look at the next version...
July 11, 2013 08:50 ET | Source: Castel Communications

Castel Sponsors ACA International's 74th Annual Convention & Expo

BUFFALO, N.Y., July 11, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC, developers of the innovative call center solution Castel Detect™, is sponsoring and exhibiting at the ACA...
July 10, 2013 10:29 ET | Source: Castel Communications

Immediate Credit Recovery, Inc. Partners With Castel for Call Center Solutions

BUFFALO, N.Y. and WAPPINGERS FALLS, N.Y., July 10, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC and Immediate Credit Recovery, Inc. today announced Castel's dialer suite and voice analysis...
May 30, 2013 14:21 ET | Source: Castel Communications

Castel Showcasing Voice and Speech Analysis Solution at 14th Annual Call Center Week Conference

Castel Detect™ v2.1 Exhibiting Features and Functionality, Caesar's Palace Las Vegas, June 10 – 14, 2013 BUFFALO, N.Y., May 30, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC, a...
April 11, 2013 11:00 ET | Source: Castel Communications

Castel Detect(TM) Exhibiting at the EEI/AGA Customer Service Conference and Exposition

BUFFALO, N.Y., April 11, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC, a market leader in call center solutions, will be featuring their breakthrough solution Castel Detect™ at the...
March 26, 2013 12:46 ET | Source: Castel Communications

Tom Quattrini Joins Castel's Executive Team as Vice President

BUFFALO N.Y., March 26, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC today announced that Tom Quattrini, has been named Castel's Vice President, Customer Service, reporting to John Ripa,...
February 14, 2013 08:00 ET | Source: Castel Communications

Castel Detect(TM) Chosen by J.C. Christensen & Associates

BUFFALO, N.Y. and SARTELL, Minn., Feb. 14, 2013 (GLOBE NEWSWIRE) -- Castel Communications and J.C. Christensen & Associates today announced Castel Detect™ Voice and Speech Analysis...
January 31, 2013 09:14 ET | Source: Castel Communications

Castel Detect(TM) Sponsoring 2013 DBA International Conference

BUFFALO, N.Y., Jan. 31, 2013 (GLOBE NEWSWIRE) -- Castel Communications, a Silver Sponsor at the 16th Annual DBA International Conference, will be featuring Castel Detect's™ immediate and...
January 24, 2013 12:00 ET | Source: Castel Communications

Northland Group, Inc. Selects Castel Detect(TM) for Voice and Speech Analysis Solution

BUFFALO, N.Y. and EDINA, Minn., Jan. 24, 2013 (GLOBE NEWSWIRE) -- Castel Communications and Northland Group, Inc. today announced Castel Detect™ Voice and Speech Analysis will be installed at...