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March 29, 2012 08:00 ET | Source: Coveo

Coveo Insight Solutions for Customer Service Named 2012 SIIA CODiE Award Finalist for Best Relationship Management Solution

QUEBEC--(Marketwire - Mar 29, 2012) - Today Coveo announced it has been selected as a finalist for the Software & Information Industry Association's (SIIA) "Best...
March 15, 2012 11:33 ET | Source: Coveo

Sixty-Three Percent of Executives Report a Customer-Centric Strategy Would Increase Revenues; Sixty-Nine Percent Report Lack of Collaboration and Information Silos as Major Barriers

QUEBEC--(Marketwire - Mar 15, 2012) - The biggest value of a customer-centric strategy is to drive revenue and the most prominent barrier to customer centricity is...
March 07, 2012 08:00 ET | Source: Coveo

SunGard K-12 Education Implements Coveo Insight Solutions to Drive Customer Service Operations Serving Over 1,500 School Districts and 8 Million Students Nationwide

QUEBEC--(Marketwire - Mar 7, 2012) - Today Coveo announced that SunGard has implemented its Insight Solutions for Customer Service across SunGard K-12 Education, which...
January 17, 2012 09:00 ET | Source: Coveo

Gartner, CA Technologies and Coveo to Discuss Insight for Customer Centricity During Webinar January 18th

QUEBEC--(Marketwire - Jan 17, 2012) - Coveo today announced that it will host a live webinar Wednesday, Jan. 18, at Noon EST with Gartner, focusing on ways CA Technologies has increased Insight...
January 11, 2012 09:00 ET | Source: Coveo

Coveo Offers 10-Step Guide to Unleashing Insight Locked in the Combination of Social and Enterprise Unstructured Data

QUEBEC--(Marketwire - Jan 11, 2012) - Coveo today announced that it has published an e-book that details how organizations can unleash the Insight locked in the combination of social and enterprise...
December 20, 2011 10:00 ET | Source: Coveo

Coveo Survey Shows Organizations Falling Short in Generating Insight From Unstructured Content

QUEBEC--(Marketwire - Dec 20, 2011) - An overwhelming majority of customer care executives believe their organizations' success managing unstructured content and...
December 15, 2011 09:00 ET | Source: Coveo

Coveo Appoints JP Provencal Senior Vice President of Business Development

QUEBEC--(Marketwire - Dec 15, 2011) - Today, Coveo announced the appointment of JP Provençal as Senior Vice President of Business Development. Reporting to Coveo...
December 12, 2011 09:00 ET | Source: Coveo

Coveo to Participate in Argyle Executive Forum's 2011 Customer Care Leadership Forum

QUEBEC--(Marketwire - Dec 12, 2011) - Coveo today announced that Ed Shepherdson, Senior Vice President, Enterprise Solutions, will moderate a session at the Argyle Executive Forum 2011 Customer...
November 08, 2011 09:00 ET | Source: Coveo

Coveo Insight Solutions for Customer Service Named Trend-Setting Product of the Year by KMWorld Magazine

QUEBEC--(Marketwire - Nov 8, 2011) - Coveo today announced that its Coveo Insight Solutions for Customer Service has been named a 2011 Trend-Setting Product by KMWorld magazine. This year marks the...
October 24, 2011 08:00 ET | Source: Coveo

Coveo 7.0 With Multi-Channel Text Analytics Uncovers Actionable Insight Within Unstructured and Structured Data Across Enterprise Systems and Social Media

LAS VEGAS, NV--(Marketwire - Oct 24, 2011) - From the Technology Services World Show Today, Coveo introduced Coveo 7.0 with Multi-Channel Text Analytics, the first...