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August 29, 2018 08:30 ET | Source: Mitel Networks

Mitel Introduces CCaaS Solution to Enable Businesses to Provide More Intelligent Customer Experiences

Launches MiCloud Engage Contact Center and newest version of MiCloud Flex Intelligent analytics deliver personalized services and first-contact resolutionsOmnichannel capabilities support...
August 01, 2018 16:05 ET | Source: Mitel Networks

Mitel Reports Second Quarter Results

Recurring clouds seats now exceed 1.2 million Gartner names Mitel to the Unified Communications Leadership Quadrant for the 5th consecutive year OTTAWA, Ontario, Aug. 01, 2018 (GLOBE NEWSWIRE) --...
July 30, 2018 08:30 ET | Source: Mitel Networks

Mitel Named a Leader in Gartner Magic Quadrant for Unified Communications for Fifth Consecutive Year

OTTAWA, July 30, 2018 (GLOBE NEWSWIRE) -- For the fifth consecutive year, Gartner has named Mitel® (Nasdaq:MITL) (TSX:MNW) a Leader in the Gartner Magic Quadrant for Unified Communications. A...
July 24, 2018 14:03 ET | Source: Mitel Networks

Mitel Announces New Integration with Google Cloud Contact Center AI

Mitel’s solution gives Google Cloud customers the ability to deliver more intelligent and insightful customer experiences SAN FRANCISCO, July 24, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL)...
July 17, 2018 04:00 ET | Source: Mitel Networks

Mitel Optimizes Its Go-to-Market Strategy in EMEA & South Pacific; Signs Partnership With Westcon-Comstor

Opens up new business opportunities for Mitel and Westcon as demand for unified communications and real-time collaboration increasesProvides channel partners an exceptionally high level of service and...
July 10, 2018 13:00 ET | Source: Mitel Networks

Mitel Shareholders Approve Acquisition of Mitel By Affiliates of Searchlight Capital Partners

OTTAWA, July 10, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced that its shareholders approved the acquisition of Mitel by an...
June 28, 2018 08:00 ET | Source: Mitel Networks

Mitel Execs Stephanie Ford and Kilynn Sommer Recognized as Two of CRN’s 2018 Women of the Channel

OTTAWA, June 28, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, announced today that CRN®, a brand of The Channel Company, has named Stephanie...
June 11, 2018 08:00 ET | Source: Mitel Networks

Mitel Appoints Maria Blakeway as Vice President of Customer Success

OTTAWA, June 11, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW) today announced the appointment of Maria Blakeway to the company’s senior leadership team as Vice President of Customer...
June 08, 2018 08:27 ET | Source: Mitel Networks

Mitel Announces End of “Go-Shop” Period and Filing of Definitive Proxy Statement For Special Meeting of Shareholders

OTTAWA, June 08, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced the expiration of the “go-shop” period provided in the...
June 06, 2018 05:00 ET | Source: Mitel Networks

Businesses Are Investing in Technology to Improve Customer Experience, but Many Are Still Falling Short of Giving Customers What They Want

Two-thirds of respondents say more work is needed to improve the online experienceCustomer experience (CX) ratings vary by vertical with hospitality the clear leaderMore than half of respondents think...