Latest News and Press Releases

eGain AI Agent IVA replaces rigid dial trees with natural voice conversations, drawing on a governed knowledge base for accurate, on-brand customer service

eGain AI Agent deepens Salesforce Service Cloud integration, embedding AI knowledge, case summarization, and KCS workflows where support teams work.

eGain Agentic Studio adds multi-agent orchestration to AI Agent, autonomously resolving complex customer requests end to end on trusted knowledge.

eGain Evaluator brings continuous quality assurance to AI-generated answers, helping enterprises test, monitor, and improve accuracy with AI.

LONDRES, April 30, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), líder en gestión del conocimiento impulsada por IA para la atención al cliente empresarial, anuncia hoy que ha sido...

LONDRA, April 30, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), leader nella gestione della conoscenza basata sull’IA per il servizio clienti aziendale, annuncia oggi di essere stata...

LONDEN, April 30, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), marktleider op het gebied van AI-gestuurd kennisbeheer voor klantenservice voor ondernemingen, heeft vandaag...

LONDON, April 30, 2026 (GLOBE NEWSWIRE) -- Die eGain Corporation (NASDAQ: EGAN), Marktführer im Bereich KI-gestütztes Wissensmanagement für den Kundenservice in Unternehmen, wurde bei den National...

LONDRES, 30 avr. 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ : EGAN), leader de la gestion des connaissances alimentée par l’IA spécifique au service client des entreprises, annonce ce jour...

eGain named finalist in two categories at the National AI Awards 2026 — Best AI Platform and Infrastructure and AI in Marketing and Customer Experience.