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April 26, 2022 09:00 ET | Source: Lucidworks, Inc.

Grocers Miss Merchandising Opportunities by Not Showing Relevant Alternatives as “Out-of-Stock” Messages Increase

SAN FRANCISCO, April 26, 2022 (GLOBE NEWSWIRE) -- Lucidworks, the provider of next-generation AI-powered search applications and the pioneer of the Connected Experience Cloud, surveyed consumers in...
January 20, 2022 09:00 ET | Source: Lucidworks, Inc.

Lucidworks Announces Two New Appointments to Board of Directors to Guide Transformation

SAN FRANCISCO, Jan. 20, 2022 (GLOBE NEWSWIRE) -- Lucidworks, the provider of next-generation AI-powered search applications and pioneer of the Connected Experience Cloud, today announces the...
January 13, 2022 09:00 ET | Source: Lucidworks, Inc.

Lucidworks Solves the Next Generation of Search with New SaaS Platform, Springboard, and Launches the First Publicly Available Application

SAN FRANCISCO, Jan. 13, 2022 (GLOBE NEWSWIRE) -- Lucidworks, the provider of next-generation AI-powered search applications and pioneer of the Connected Experience Cloud, today announces a new SaaS...
November 18, 2021 11:00 ET | Source: Lucidworks, Inc.

Survey Reveals Customer Service Employees’ Experience as Consumers and as Employees Supporting and Selling in the Contact Center

70% of consumers prefer to use a combination of channels simultaneously to find answers.Over half of contact center employees said that in addition to solving customer requests, upselling and...
November 18, 2021 11:00 ET | Source: Lucidworks, Inc.

Survey Reveals Contact Centre Employees’ Experience as Consumers and the Move to Upselling and Cross-Selling in the Contact Centre

70% of consumers across the U.S. and U.K. prefer to use a combination of channels simultaneously to find answers.77% of contact centre employees say they sometimes or nearly always upsell and...
November 04, 2021 11:00 ET | Source: Lucidworks, Inc.

Lucidworks Reports Accelerated Investment in Cloud-Based Solutions from Top Commerce Brands and Enterprises

SAN FRANCISCO, Nov. 04, 2021 (GLOBE NEWSWIRE) -- Lucidworks, the provider of next-generation AI-powered search applications and pioneer of the Connected Experience Cloud, today announced significant...
October 05, 2021 11:00 ET | Source: Lucidworks, Inc.

Lucidworks Announces Keynote Speaker Lineup and Agenda for Activate 2021

SAN FRANCISCO, Oct. 05, 2021 (GLOBE NEWSWIRE) -- Lucidworks, the provider of next-generation AI-powered search applications and pioneer of the Connected Experience Cloud, today announced keynote...
July 13, 2021 14:25 ET | Source: Lucidworks, Inc.

Lucidworks von unabhängigem Forschungsunternehmen als Leader im Bereich Cognitive Search genannt

SAN FRANCISCO, July 13, 2021 (GLOBE NEWSWIRE) -- Lucidworks, Pionier der Connected Experience Cloud, wurde in The Forrester Wave™: Cognitive Search, Q3 2021 als Leader ausgezeichnet. Lucidworks ist...
July 12, 2021 11:00 ET | Source: Lucidworks, Inc.

Lucidworks Named a Leader in Cognitive Search by Independent Research Firm

SAN FRANCISCO, July 12, 2021 (GLOBE NEWSWIRE) -- Lucidworks, pioneer of the Connected Experience Cloud, is recognized as a Leader in The Forrester Wave™: Cognitive Search, Q3 2021....
June 22, 2021 11:00 ET | Source: Lucidworks, Inc.

Survey Reveals that Shoppers Want More from Chatbots, Are Interested in Recommended Content, and Are Hesitant to Return to Stores After the Pandemic

55% of all shoppers say they want a chatbot to provide support for finding specific products, in addition to customer service81% of U.S. shoppers research always or often before making a purchase,...