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February 26, 2013 10:08 ET | Source: Luxury Institute, LLC

Wealthy Shoppers Say Appealing Stores and Smart Staff Set Luxury Retailers Above Mass Market Peers

NEW YORK, NY--(Marketwire - Feb 26, 2013) - What is it about the experience of shopping at luxury retailers that's superior to mass market stores? Just about everything, but especially the people...
February 19, 2013 11:30 ET | Source: Luxury Institute, LLC

Wealthy Flock to Target but Love the Lord & Taylor Experience, Prefer Apple for Electronics, Staples for Supplies

NEW YORK, NY--(Marketwire - Feb 19, 2013) - U.S. shoppers earning at least $150,000 a year rank 16 mainstream retailers in the 2013 Luxury Consumer Experience (LCEI) survey jointly conducted by the...
February 05, 2013 12:02 ET | Source: Luxury Institute, LLC

Wealthy Customers Sing Praises of Shopping Experiences at Bergdorf, Nordstrom and Barneys

NEW YORK, NY--(Marketwire - Feb 5, 2013) - U.S. shoppers earning at least $150,000 a year share detailed opinions and evaluations of seven leading luxury retailers in the 2013 Luxury Consumer...
January 10, 2013 11:00 ET | Source: Luxury Institute, LLC

Audi, Lexus and BMW Triumph as Leading High-End Auto Brands by Wealthy U.S. Drivers

NEW YORK, NY--(Marketwire - Jan 10, 2013) - U.S. luxury automobile consumers rank Audi highest in the 2013 Luxury Consumer Experience (LCEI) survey conducted by the independent and objective New...
December 11, 2012 10:30 ET | Source: Luxury Institute, LLC

Coach Drives Luxury Handbag Sales, but Michael Kors Comes On Strong

NEW YORK, NY--(Marketwire - Dec 11, 2012) - Wealthy U.S. women earning at least $150,000 a year rank 31 luxury handbag brands in the new 2013 Luxury Brand Status Index (LBSI) survey from the...
December 10, 2012 13:00 ET | Source: Luxury Institute, LLC

Superior Craftsmanship, Materials and Customer Service Define Luxury Market and Drive Premium Pricing According to New Survey

NEW YORK, NY--(Marketwire - Dec 10, 2012) - In a new survey by independent New York-based Luxury Institute, superior craftsmanship, materials and customer service scored highest in terms of helping...
November 29, 2012 10:30 ET | Source: Luxury Institute, LLC

Wealthy Shoppers Reveal Spending Plans, Attitudes on Global Luxury Industry

NEW YORK, NY--(Marketwire - Nov 29, 2012) - Wealthy shoppers from seven global luxury markets share opinions and observations on issues confronting providers of high-end goods and services in the...
October 17, 2012 10:00 ET | Source: Luxury Institute, LLC

High-Income Shoppers Talk Openly About Luxury Salespeople; Relationships With Wealthy Customers Blossom When Staff Shows Knowledge, Professionalism and Courtesy

NEW YORK, NY--(Marketwire - Oct 17, 2012) - Wealthy shoppers with minimum annual income of $150,000 rank attributes they find important among people selling them high-end goods and services in the...
October 11, 2012 14:00 ET | Source: Luxury Institute, LLC

Ultra-Wealthy Shoppers Spend More on Luxury Where They Maintain Personal Relationships; Pentamillionaires Most Likely to Be Close With Specific Sales Professionals at Barneys, Bergdorf Goodman

NEW YORK, NY--(Marketwire - Oct 11, 2012) - U.S. consumers with at least $5 million in assets and $200,000 in annual income share detailed opinions and observations about their relationships with...
September 13, 2012 10:00 ET | Source: Luxury Institute, LLC

Luxury Institute's 10 Innovative Action Steps That Drive Sales in This Uncertain Economy

NEW YORK, NY--(Marketwire - Sep 13, 2012) - Top sales associates across industries have told us that the sales model is broken in most retail companies. Instead of building profitable...