Latest News and Press Releases

Luxembourg, 11 November 2013 – Transcom today announced that the company has expanded the relationship with its client Tele2, delivering customer care for Tele2’s mobile telephony and handset related...

Luxembourg, 10 November 2013 – Transcom announced today that Typhoon Haiyan (Yolanda), one of the strongest storms to hit the Philippines, did not cause any disruptions to client service. All...

Luxembourg, 29 October 2013 – Due to continued unsatisfactory profitability in Transcom’s Canadian operation, the company’s St. Catharines (Ontario) location will be closed at the end of February...

Q3 2013 financial highlights · Net revenue €156.0 million, a 5.3% increase compared to Q312 (€148.2 million), 7.9% adjusted for exchange rate impact · Gross margin 20.2%, a 1.2 percentage point...

Luxembourg, 16 October 2013 – A 7.2-magnitude earthquake struck the central Philippines on Tuesday 15 October. Transcom’s two contact centers in this area, in Bacolod and Iloilo, are not located in...

Luxembourg, 10 October 2013 – Transcom announced today that the company has reached an agreement with the Italian tax authorities, resolving a tax dispute concerning the fiscal years 2003-2005 and...

Luxembourg, 9 October 2013 – Transcom today released comparative financial information (please see table in enclosed PDF file) in the segment reporting structure to be adopted in Q3 2013, reflecting...

Luxembourg, 4 September 2013 – Transcom announced today that it will open a contact center in Cali, Colombia, supporting the company’s strategy to expand in fast-growing Latin American markets. The...

Luxembourg, 28 August 2013 – Transcom has now agreed on the final terms and conditions upon which it will be released from any further liabilities with respect to the liquidation of its former French...

Q2 2013 financial highlights · Net revenue €166.5 million, a 13.0% increase compared to Q212 (€147.4 million) · Gross margin 19.0%, a 0.5 percentage point increase compared to Q212 (18.5%) ·...