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November 07, 2024 12:08 ET | Source: TSplus

TSplus Remote Support Introduces Freshdesk Integration for Effortless Ticket Management

TSplus has just released Remote Support version 3.90, featuring the highly anticipated Freshdesk Integration, to link sessions to Freshdesk tickets.
January 03, 2024 08:00 ET | Source: Freshworks Inc

Boosting Customer and Employee Happiness with AI that Helps Break Record Sales: Freshworks' AI-driven Software Revolutionizes Customer Support at Monos

Monos leverages Freshworks customer service solutions to deflect 80% of customer queries and decrease resolution time by 150% with bots and self-service.
November 20, 2023 21:00 ET | Source: Freshworks Inc

即時送貨平台 Lalamove 採用多項 Freshworks 產品，以提高亞洲及拉丁美洲地區的銷售效率

香港, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH)，今日宣布其領先的即時送貨平台客戶 Lalamove 採用 Freshdesk™ 和 Freshsales™，為數千名消費者與業務合作夥伴帶來個人化體驗。Lalamove...
November 20, 2023 21:00 ET | Source: Freshworks Inc

On-Demand Delivery Platform Lalamove Adopts Multiple Freshworks Products to Improve Sales Efficiency in Asia and LATAM

HONG KONG, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), today announced that its customer Lalamove, the leading on-demand delivery platform in Hong Kong, uses Freshdesk™ and...
March 20, 2023 23:30 ET | Source: Freshworks Inc

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
October 11, 2022 00:30 ET | Source: Freshworks Inc

Yulu Bikes Invests in Real-Time Customer Support with Freshworks Software

BENGALURU, India, Oct. 11, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power businesses, today announced that Yulu Bikes, the largest Micro...
January 14, 2020 08:00 ET | Source: Splashtop Inc.

Splashtop Partners with Freshworks to Release New Remote Support Integration

San Jose, Calif., Jan. 14, 2020 (GLOBE NEWSWIRE) -- Splashtop Inc., the worldwide leader in remote access, collaboration, and remote support solutions, has integrated with Freshworks to bring a...