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June 27, 2016 07:00 ET | Source: Castel Communications

Castel Detect™ LIVE Speech Analytics and Castel Explore™ Transcription Speech Analytics Showcasing at 17th Annual Call Center Week

BUFFALO, N.Y., June 27, 2016 (GLOBE NEWSWIRE) -- Today Castel Communications, LLC, announced they will be speaking this week at the 17th Annual Call Center Week Conference and Expo taking place at...
June 14, 2016 08:36 ET | Source: Castel Communications

Castel Explore™ Transcription Speech Analytics Showcasing at ACA International 2016

BUFFALO, N.Y., June 14, 2016 (GLOBE NEWSWIRE) -- Castel Communications, LLC announced today LIVE demonstrations of Castel Explore™ Transcription Speech Analytics will be featured at the ACA...
April 22, 2016 14:00 ET | Source: Castel Communications

Castel Communications to Exhibit at CS Week Conference, April 25 – 29, 2016, Phoenix, AZ

BUFFALO, N.Y., April 22, 2016 (GLOBE NEWSWIRE) -- Castel Communications, LLC announced today they will exhibit Castel’s suite of call center solutions at the 2016 CS Week Conference. The event will...
April 12, 2016 11:00 ET | Source: Castel Communications

Intelligent Voice and Castel Announce Partnership for Contact Center Business Customers

LONDON and BUFFALO, N.Y., April 12, 2016 (GLOBE NEWSWIRE) -- Intelligent Voice Limited and Castel Communications, LLC, today announced a dedicated partnership to deliver best-in-class speech...
February 04, 2016 11:00 ET | Source: Castel Communications

Castel Exhibiting at DBA International’s 19th Annual Conference

BUFFALO, N.Y., Feb. 04, 2016 (GLOBE NEWSWIRE) -- Castel Communications announced today they will be attending the 19th Annual DBA International Conference focusing upon the debt buying industry....
January 25, 2016 11:00 ET | Source: Castel Communications

Castel Unveils New Transcription Speech Analytics Solution, Castel Explore™

BUFFALO, N.Y., Jan. 25, 2016 (GLOBE NEWSWIRE) -- Castel today announced plans to release Castel Explore™ transcription-based speech analytics. Offered as cloud-based or on-premise solution, Castel...
January 22, 2016 13:04 ET | Source: Castel Communications

Castel Sponsoring Call Center Week Winter Conference and Expo, January 26 - 29, 2016 at The Rosen Centre, Orlando, Florida

BUFFALO, N.Y., Jan. 22, 2016 (GLOBE NEWSWIRE) -- Castel Communications, LLC, today announced their sponsorship of Call Center Week Winter Conference and Expo, a four-day Customer Care Experience...
December 30, 2015 09:19 ET | Source: Castel Communications

Northstar Location Services Shares Positive Review of Castel Compliance Technology

BUFFALO, N.Y., Dec. 30, 2015 (GLOBE NEWSWIRE) -- Northstar Location Services today shared the tremendous impact made upon their business due to the utilization of Castel CallSelect™ Agent Manual...
December 23, 2015 11:21 ET | Source: Castel Communications

Arcadia Recovery Bureau Reveals Increased Efficiency, Performance and Patient Experience in 2015

BUFFALO, N.Y. and READING, Pa., Dec. 23, 2015 (GLOBE NEWSWIRE) -- John Fiumano, President and CEO, Arcadia Recovery Bureau released today results of Arcadia’s experience using Castel Detect™ speech...
August 20, 2015 09:30 ET | Source: Castel Communications

Castel CallSelect(TM) Unveils Calling Platform for Mandatory Agent-Only Dialing

BUFFALO, N.Y., Aug. 20, 2015 (GLOBE NEWSWIRE) -- Castel today announced the release of Castel CallSelect™, a premise-based calling platform designed to help address TCPA compliant agent manual...