NORWALK, Conn., June 12, 2001 (PRIMEZONE) -- Quelsys, a market leader in B2B e-learning, today announced that SocratEase 3.0, its Web-based corporate training platform, has been rated the top ASP Learning Management System (LMS) in a study of customer satisfaction conducted by brandon-hall.com, an independent research site dedicated to e-learning. The report noted that Quelsys' focus on customer needs, and the ease-of-use, cost and versatility of SocratEase were major factors in the high ratings.
The report, titled "Learning Management Systems: Voice of the Customer," surveyed 222 customers from Fortune 500 companies, nonprofits, public agencies and academic institutions. The respondents represented customers from 72 different vendors.
"Being recognized as the leading ASP among learning management systems reflects Quelsys' goal of providing an easy-to-use solution that makes e-learning possible for businesses of all sizes," said Peter Cholnoky, president and CEO of Quelsys. "The high marks we received for product support and customer service affirm our self-service model that allows anyone to easily create and deploy Web-based training without hiring consultants."
Each product received ratings based on customer satisfaction in the following areas: product, sales process, installation, support and future needs. SocratEase garnered above average ratings in all areas, with an overall score of 8.9 out of 10.
This study is the first industry-wide look at customer opinions of LMS products and services. brandon-hall.com provides independent and objective reports, information and advisory services about e-Learning strategy, products, services and best practices.
About Quelsys
Quelsys is a privately held e-learning company offering SocratEase, a Web-based corporate training platform that allows professionals to author and deploy scalable, media-rich training courses in less than half an hour. Using SocratEase, managers can communicate knowledge about products, technology and processes to staff, vendors, sales representatives and customers via the Internet. SocratEase includes a customized site, authoring tool, learning management system and an e-commerce feature, and is scalable to e-learning projects of all sizes, from enterprise-wide virtual universities to project-specific training. Pricing is based on a pay-as-you-go model; there are no software costs, no upgrade fees, no per-user fees and no fees for creating courses. Companies using SocratEase as their corporate training platform include Graduate School USDA, FedEx, Lucent, Compaq, OfficeMax, eBay, SEI and Volvo. More information about Quelsys can be found at http://www.Quelsys.com or by calling (203) 852-4200.
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CONTACT: Quelsys
Ellen Willen
(203) 852-4217
ewillen@quelsys.com
Schneider/Shapiro
Ginger Moore
(212) 402-5455x113
ginger@schneidershapiro.com