New York, New York, June 13, 2018 (GLOBE NEWSWIRE) -- CipherHealth's digital rounding software has received the highest overall score and was recognized as the top performer in the KLAS Vendor Performance Report evaluating six digital rounding technology companies. This is the first KLAS report on digital rounding and it formally validates the performance of the solutions in this category.
As healthcare organizations continue to seek Quadruple Aim goals, rounding plays a significant role in meeting KPIs such as patient safety and HCAHPS scores. The shift from pen and paper to digital rounding is based on the demonstrated value of improved efficiency and data-driven decision making.
“The improvement in HCAHPS measurements has been the most meaningful outcome. We have been able to demonstrate that patients who receive rounding give us a higher score. That has been pretty powerful for us. CipherHealth has been really good at helping me evaluate the quality of the rounds being done. We need more than just basic questions to impress the patients and make their experiences better,” said a hospital leader when asked about the outcomes achieved using CipherHealth.
CipherHealth scored above market average for key performance indicators including Functionality and Upgrades and Service and Support. Clients highlighted the solution’s ability to enable real-time recovery as well as its adaptability to meet unique client needs.
"CipherHealth’s score of 91.7 is a testament to the effort that every employee makes to exceed customer expectations,” said Randy Cheung, Co-Founder and CEO of CipherHealth. "We're honored to have received these ratings from our customers and are excited to be on this journey with them as they drive improvements in patient satisfaction and outcomes within their facilities.”
About KLAS
KLAS is a data-driven company on a mission to improve the world's healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.
About CipherHealth
Since 2009, CipherHealth has been innovating and delivering patient engagement technologies to help providers effectively and efficiently provide high quality care for their patients. By harnessing technology to improve patient outcomes and experiences across the continuum of care, CipherHealth and its suite of products focus on the evolution of patient-centered and data-driven healthcare. For more information visit, www.cipherhealth.com.