Consumers’ first 5G experience will likely be at a 2020 sports event

According to research commissioned by Amdocs, 63% of network operators plan to offer augmented and virtual reality services over 5G in support of sports events, bringing fans closer to the action

ST. LOUIS, Feb. 19, 2019 (GLOBE NEWSWIRE) -- 5G will transform the sports experience for fans in stadiums and at home, according to research conducted by Ovum for Amdocs, a leading provider of software and services to communications and media companies.

Nearly two-thirds (63%) of the world’s largest network operators plan to use augmented reality (AR), virtual reality (VR) or a hybrid of these technologies, supported by 5G, to offer richer viewing experiences to fans, both at sports stadiums and watching at home. Promising speeds up to tens of times faster and lower latency than 4G, 5G opens up the possibilities for new types of entertainment and in-stadium experiences. Audiences could, for example, watch instant replays and 360-degree streams or look up player stats via AR and VR technology, bringing them much closer to the action. 

5G will also transform the at-home viewing experience of sports events, with 81% of operators planning to offer new multi-screen Pay-TV and subscription internet video streaming services. 5G will improve mobile TV and video quality and increase the range of mobile content available to audiences, across a range of consumer devices and services.

The research surveyed C-level executives from the world’s 100 largest operators. A third (37%) of these, the research revealed, also intend to own a sports team in the 5G era as they look to expand their involvement in the sports ecosystem. This is likely to result in growing investments in 5G connectivity and services at stadiums and large venues. 

5G and the 2020 summer of sports
Audiences may not have to wait very long to enjoy enhanced sports fan experiences. More than two-thirds (70%) of operators claim that upcoming major sports events, such as the 2020 Olympics and European Championship, are influencing their 5G roll-out timelines. The research also reveals:

  • More than a third (37%) of operators plan commercial 5G launches in conjunction with top sports events
  • More than a quarter (26%) of operators intend to introduce 5G services during next summer’s Olympic Games in Tokyo (July 24 – August 9)
  • 28% of operators are targeting the Euro 2020 soccer tournament (June – July 2020) to kickoff 5G experiences to the consumer market.
  • 91% of operators plan to trial 5G within sports and esports venues by the end of 2020.

5G will give esports a digital upgrade
Fans of esports – professional multiplayer video game competitions – will also experience 5G-supported experiences in the near-future. Nearly all (97%) operators plan to support esports in the 5G era, either as technology partners to esports event organizers (73%), broadcasters of the action (55%), or with far bolder plans, including esports team ownership (18%).

The esports event most popular in operators’ 5G plans, only outranked by the Olympics and top soccer tournaments, is ELEAGUE – the professional Counter-Strike league and championship. Esports is growing rapidly in popularity with viewing metrics, prize money and sponsorship all increasing substantially year-on-year and is being considered for entry into the Olympics as a new discipline for Paris 2024.

Encouraging 5G adoption
Consumers wanting to take advantage of 5G will need devices that support 5G. To ensure widespread adoption of this new network technology, 43% of operators said they were prepared to subsidize 5G-enabled smartphones, a third said they would subsidize 5G-enabled tablets, and a quarter will subsidize 5G-enabled augmented and mixed-reality headsets.

“It’s essential for operators to find successful use cases for 5G given the investment levels. Amdocs’ research has revealed that major live sports events could hold the key to consumer adoption of 5G,” said Gary Miles, Chief Marketing Officer at Amdocs. “Operators have identified these events as the springboard for rollout of a whole range of new interactive and immersive services. This will give consumers their first real taste of what 5G can deliver and allow operators to showcase the capabilities of their next-generation networks. Expect to see the first of these new services and applications rolled out in conjunction with the 2020 Olympics in Tokyo and soccer tournaments in Europe, among other big events in the sports calendar. We will also see operators becoming integral to the growth of esports with 5G opening the door to future investment and revenue opportunities.”
Ed Barton, Chief Analyst, Consumer and Entertainment at Ovum added: “5G is not just a new wireless technology from a network equipment provider, it’s a fundamental transformation of mobile networks, infrastructure and business models. It will drive the creation of new applications and services, which in turn will require new operating and business models, force changes across operator technology setups and emphasizing the need to integrate the new with the old. Our discussions with the world’s leading operators prove that it’s already a challenging journey. The industry has two years or less to get it right if it is to hit the ground running.”

Notes to editor
The survey covered C-level and other senior decision makers across marketing, network and IT functions at 60 of the world’s 100 largest communications and media companies by revenue, who are spearheading industry 5G trials and rollouts. These companies are active in 31 countries across Europe and the Middle East (40%), Asia Pacific (28%), North America (16%) and Latin America (16%).

In a study commissioned by Amdocs, Ovum surveyed C-level and other senior decision makers at 60 of the World’s 100 largest communications and media companies, by revenue, who are spearheading industry 5G trials and rollouts. The goal was to understand how leading operators around the globe are evolving their networks as the industry heads into the era of 5G. The study focused on large sports and esports events because these offer a perfect microcosm of 5G network requirements, challenges and opportunities. It explored operators’ aspirations and plans at the intersection of 5G, sports and esports. Interviews were conducted between September and November 2018 and revealed just how critical large sports and esports events are to operators’ 5G strategies. 

Supporting Resources

  • Check out additional findings in "The Role of Sports in the Future of Communications" study report and blog post by Ovum’s Chief Analyst, Consumer and Entertainment, Ed Barton
  • Visit Amdocs at Mobile World Congress (hall 3, stand 3G10) to learn about Amdocs’ 5G solutions for fast deployment and maximum monetization of smart and open 5G networks
  • Visit Amdocs GameON gaming zone at Mobile World Congress for hands-on insights into how 5G can power the gaming experience of tomorrow, across monetization, content, connectivity, commerce, data and personalization 
  • Keep up with Amdocs news by visiting the company’s website
  • Subscribe to Amdocs’ RSS Feed and follow us on Twitter, Facebook, LinkedIn and YouTube

About Amdocs

Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.0 billion in fiscal 2018. For more information, visit Amdocs at

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