ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions
April 17, 2024 13:45 ET
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ASAPP
NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- ASAPP, the generative AI company for contact centers, today unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of...
Snowflake CEO and Chairman Frank Slootman Joins ASAPP’s Board of Directors
September 11, 2023 09:00 ET
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ASAPP
NEW YORK, Sept. 11, 2023 (GLOBE NEWSWIRE) -- ASAPP, the generative AI company for contact centers, today announced that Frank Slootman, CEO and chairman of Snowflake, has joined its Board of...
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions
August 01, 2023 09:00 ET
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ASAPP
NEW YORK, Aug. 01, 2023 (GLOBE NEWSWIRE) -- ASAPP, the Generative AI company for contact centers, today introduced CoachingAI, a new product that automates the quality evaluation for 100% of contact...
ASAPP Launches GenerativeAgent to Automate the Majority of Contact Center Interactions
July 26, 2023 09:00 ET
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ASAPP
NEW YORK, July 26, 2023 (GLOBE NEWSWIRE) -- ASAPP, the Generative AI company for contact centers, today introduced GenerativeAgent, a product providing next-generation IVR and digital experiences....
ASAPP Ranks Among Highest Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2023
May 09, 2023 15:00 ET
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ASAPP
NEW YORK, May 09, 2023 (GLOBE NEWSWIRE) -- ASAPP, the AI cloud company for contact centers, has been named to Inc. Magazine’s annual Best Workplaces list. The list is the result of a comprehensive...
ASAPP Launches Generative AI AutoAssist to Provide Real-Time Assistance for Contact Center Agents
May 09, 2023 10:12 ET
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ASAPP
NEW YORK, May 09, 2023 (GLOBE NEWSWIRE) -- ASAPP, the AI cloud company for contact centers, today introduced AutoAssist, providing real-time assistance to contact center agents, closing the gap...
ASAPP Expands World-Class Engineering Team with New India Office
October 13, 2022 03:30 ET
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ASAPP
BENGALURU, India, Oct. 13, 2022 (GLOBE NEWSWIRE) -- ASAPP, the AI cloud company for contact centers, is growing its world-class engineering team globally with the opening of an India office in...
ASAPP Honored by Goldman Sachs for Entrepreneurship
October 12, 2022 16:15 ET
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ASAPP
NEW YORK, Oct. 12, 2022 (GLOBE NEWSWIRE) -- Goldman Sachs (NYSE:GS) is recognizing ASAPP’s founder and CEO Gustavo Sapoznik as one of the Most Exceptional Entrepreneurs of 2022 at its Builders and...
ASAPP AutoTranscribe, World’s Most Accurate Real-time Speech-to-Text Technology for Contact Centers, Now Available as API
June 23, 2022 09:30 ET
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ASAPP
NEW YORK, June 23, 2022 (GLOBE NEWSWIRE) -- ASAPP, Inc., the AI Cloud company for Contact Centers launched AutoTranscribe—the most accurate, real-time, speech-to-text transcription service. ASAPP...
ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers, Work from Home Could Be Permanent
June 16, 2022 12:00 ET
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ASAPP
NEW YORK, June 16, 2022 (GLOBE NEWSWIRE) -- ASAPP, Inc., the AI Cloud company published its CX Report: ‘Is the Future of Service at Home?,’ which reveals that 85% of Customer Service Agents want to...