Customer Is King Once More, as SMEs See Tough Times Ahead
February 11, 2009 03:00 ET
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Cisco Systems, Inc.
SAN JOSE, CA--(Marketwire - February 11, 2009) -
Overview: The Customer Kings 2009 Report saw Cisco (NASDAQ: CSCO) poll 1,000 respondents in January 2009. Interviews were with senior
decision makers...
Metro One Expands Beaverton Headquarters Contact Center
September 17, 2008 07:30 ET
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Metro One Telecommunications, Inc.
BEAVERTON, OR--(Marketwire - September 17, 2008) - Metro One Telecommunications (NASDAQ: INFO)
has completed its second expansion of a contact center within its company
headquarters and added two...
Information Builders Selected as Business Intelligence Leader in 2008 CRM Market Awards
August 21, 2008 14:49 ET
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Information Builders
NEW YORK, NY--(Marketwire - August 21, 2008) - Information Builders, the independent leader
in operational business intelligence (BI) systems,
today announced it has been recognized by CRM magazine,...
Wimba Emphasizes Customer Service Excellence to Ensure Continuous Access to Education
February 12, 2008 10:06 ET
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Wimba
NEW YORK, NY--(Marketwire - February 12, 2008) - Customer service is not what it once was. In
today's fast-paced global economy, the standard has become automated phone
systems, messages pointing...
CallCopy's cc: Discover Solution Now Rated "Avaya Compliant"
January 16, 2008 09:48 ET
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - January 16, 2008) - CallCopy, one of the fastest growing
companies in the call
recording/quality monitoring market, today announced that its cc: Discover call
recording...
Real People Rate "Best of 2007" for Customer Service
December 27, 2007 07:30 ET
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Corporate Research International
FINDLAY, OH--(Marketwire - December 27, 2007) - A nationwide survey released today reveals
which businesses provided the best customer service in 2007.
RealPeopleRatings.com™, a quarterly...
Real People Rate Customer Service
April 17, 2007 11:38 ET
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Corporate Research International
FINDLAY, OH -- (MARKET WIRE) -- April 17, 2007 -- Reinforcing to businesses the importance of
brand image and consumer perception, Corporate Research International
released today the results of...
Real People Rate Customer Service
October 18, 2006 12:25 ET
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Corporate Research International
FINDLAY, OH -- (MARKET WIRE) -- October 18, 2006 -- Revealing to businesses the importance of brand
image and consumer perception, Corporate Research International released
today the results of...
Message Technologies, Inc. Adds VoIP Option for Speech Automation and Outsourced Call Center Clients
July 25, 2006 10:14 ET
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Message Technologies, Inc.
ATLANTA, July 25, 2006 (PRIMEZONE) -- Message Technologies, Inc.(r) (MTI), an industry-leading provider of speech automation and call center-outsourcing services, today announces that it has added...
MEDirect Latino Inc. Initiates Second Shift Customer Service Platform
January 18, 2006 09:00 ET
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MEDirect Latino, Inc.
PLANTATION, Fla., Jan. 18, 2006 (PRIMEZONE) -- MEDirect Latino Inc. (Pink Sheets:MLTO) (www.medirectlatino.org), the first national provider of direct-to-consumer Medicare reimbursed medical products...