Joveo Unveils The First and Only Conversational AI Recruiting Assistant With a Complete In-Chat Application Process
September 12, 2024 11:28 ET
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Joveo, Inc
Joveo's new generative AI offering will transform high-volume recruiting by providing an automated and seamless conversational experience for candidates.
Ushur launches AI-powered self-service solution to modernize end-to-end short-term disability absence engagement
September 12, 2024 11:09 ET
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Ushur
SANTA CLARA, Calif., Sept. 12, 2024 (GLOBE NEWSWIRE) -- Ushur, a leader in AI-powered Customer Experience Automation (CXA), today announced the launch of an end-to-end solution for insurance...
Conversational AI (CAI) Solutions Market Report 2024-2025: Side-by-side Comparative Analyses of 170+ RFP Questions and Vendor Responses to Compare Features for Contact Center Success
September 12, 2024 09:24 ET
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Research and Markets
Dublin, Sept. 12, 2024 (GLOBE NEWSWIRE) -- The "2024-2025 Conversational AI Solutions for the Enterprise" report has been added to ResearchAndMarkets.com's offering. Conversational AI (CAI)...
MHPA Honors Ushur with Isadore King Spirit of Service Award
September 11, 2024 14:30 ET
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Ushur
WASHINGTON, Sept. 11, 2024 (GLOBE NEWSWIRE) -- MHPA will present Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), with the Association’s Isadore King Spirit of Service Award on...
European Use Cases for Generative AI in CX Research Report 2024: Early Use Cases are Encouraging and Helping to Drive GenAI Adoption
August 30, 2024 06:57 ET
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Research and Markets
Dublin, Aug. 30, 2024 (GLOBE NEWSWIRE) -- The "Exploring European Use Cases for Generative AI in CX" report has been added to ResearchAndMarkets.com's offering.The emergence of generative AI...
Ushur launches self-service solution to modernize clinical trials engagement through AI-powered, HIPAA-secure digital experiences
August 22, 2024 11:00 ET
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Ushur
SANTA CLARA, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Ushur, a leader in AI-powered Customer Experience Automation (CXA), today announced the general availability of its new UshurX solution...
Versaterm CallTriage Addresses High Non-Emergency Call Volumes, Staffing Shortages Using Conversational AI
August 22, 2024 09:00 ET
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Versaterm
Intelligent non-emergency call handling supports faster responses by reducing long hold times for community members and easing emergency line overload.
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers
August 06, 2024 09:02 ET
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Interactions
Franklin, MA, Aug. 06, 2024 (GLOBE NEWSWIRE) -- Interactions, a pioneering force in Conversational AI for customer service, today launched its AI-powered agent assist solution, Task Orchestration,...
Ushur appoints Mike Price CRO as it continues rapid growth in delivering AI solutions for regulated enterprises
July 23, 2024 11:00 ET
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Ushur
SANTA CLARA, Calif., July 23, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced that Mike Price has joined its executive leadership team...
Powering Excellence in Customer Service:
July 23, 2024 09:13 ET
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Interactions
Franklin, MA, July 23, 2024 (GLOBE NEWSWIRE) -- Franklin, MA, July 23, 2024 - Interactions, an innovating force in Conversational AI for customer service, today announced its client, Evergy won gold...