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Joveo Unveils The First and Only Conversational AI Recruiting Assistant With a Complete In-Chat Application Process
September 12, 2024 11:28 ET | Joveo, Inc
Joveo's new generative AI offering will transform high-volume recruiting by providing an automated and seamless conversational experience for candidates.
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Ushur launches AI-powered self-service solution to modernize end-to-end short-term disability absence engagement
September 12, 2024 11:09 ET | Ushur
SANTA CLARA, Calif., Sept. 12, 2024 (GLOBE NEWSWIRE) -- Ushur, a leader in AI-powered Customer Experience Automation (CXA), today announced the launch of an end-to-end solution for insurance...
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Conversational AI (CAI) Solutions Market Report 2024-2025: Side-by-side Comparative Analyses of 170+ RFP Questions and Vendor Responses to Compare Features for Contact Center Success
September 12, 2024 09:24 ET | Research and Markets
Dublin, Sept. 12, 2024 (GLOBE NEWSWIRE) -- The "2024-2025 Conversational AI Solutions for the Enterprise" report has been added to ResearchAndMarkets.com's offering. Conversational AI (CAI)...
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MHPA Honors Ushur with Isadore King Spirit of Service Award
September 11, 2024 14:30 ET | Ushur
WASHINGTON, Sept. 11, 2024 (GLOBE NEWSWIRE) -- MHPA will present Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), with the Association’s Isadore King Spirit of Service Award on...
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European Use Cases for Generative AI in CX Research Report 2024: Early Use Cases are Encouraging and Helping to Drive GenAI Adoption
August 30, 2024 06:57 ET | Research and Markets
Dublin, Aug. 30, 2024 (GLOBE NEWSWIRE) -- The "Exploring European Use Cases for Generative AI in CX" report has been added to ResearchAndMarkets.com's offering.The emergence of generative AI...
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Ushur launches self-service solution to modernize clinical trials engagement through AI-powered, HIPAA-secure digital experiences
August 22, 2024 11:00 ET | Ushur
SANTA CLARA, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Ushur, a leader in AI-powered Customer Experience Automation (CXA), today announced the general availability of its new UshurX solution...
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Versaterm CallTriage Addresses High Non-Emergency Call Volumes, Staffing Shortages Using Conversational AI
August 22, 2024 09:00 ET | Versaterm
Intelligent non-emergency call handling supports faster responses by reducing long hold times for community members and easing emergency line overload.
Interactions Launche
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers
August 06, 2024 09:02 ET | Interactions
Franklin, MA, Aug. 06, 2024 (GLOBE NEWSWIRE) -- Interactions, a pioneering force in Conversational AI for customer service, today launched its AI-powered agent assist solution, Task Orchestration,...
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Ushur appoints Mike Price CRO as it continues rapid growth in delivering AI solutions for regulated enterprises
July 23, 2024 11:00 ET | Ushur
SANTA CLARA, Calif., July 23, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced that Mike Price has joined its executive leadership team...
Powering Excellence
Powering Excellence in Customer Service:
July 23, 2024 09:13 ET | Interactions
Franklin, MA, July 23, 2024 (GLOBE NEWSWIRE) -- Franklin, MA, July 23, 2024 - Interactions, an innovating force in Conversational AI for customer service, today announced its client, Evergy won gold...