CallMiner Announces Eureka Starter Edition Bringing Speech Analytics to Small Contact Centers and Companies Starting their Analytics Journey
June 28, 2017 09:00 ET
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CallMiner
Waltham, MA, June 28, 2017 (GLOBE NEWSWIRE) -- CallMiner®, the leading platform provider of award-winning speech and customer engagement analytics, today announces a new offering – Eureka Starter...
CallMiner Announces Eureka Speech Analytics for Amazon Connect Customers
June 27, 2017 09:00 ET
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CallMiner
Waltham, MA, June 27, 2017 (GLOBE NEWSWIRE) -- CallMiner, developer of customer engagement and speech analytics platform, Eureka, announces its collaboration with Amazon Connect cloud-hosted contact...
CallMiner Partners with Nuance to Deliver Enterprise Speech Analytics to Transform the Way Businesses Interact with Customers
June 20, 2017 09:00 ET
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CallMiner
Waltham, MA, June 20, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces today a partnership with Nuance...
CallMiner Announces Speech Analytics Calculator to Help Businesses Assess Achievable Return on Investment
June 06, 2017 09:00 ET
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CallMiner
Waltham, MA, June 06, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces the launch of an online calculator that...
Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience
June 01, 2017 09:00 ET
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CallMiner
Waltham, MA, June 01, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces that Phillips & Cohen has opted to...
CallMiner’s Eureka Xchange named in the Top 10 Contact Centre Technologies of 2017
May 31, 2017 07:59 ET
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CallMiner
Waltham, MA, May 31, 2017 (GLOBE NEWSWIRE) -- CallMiner, a leader in speech and customer engagement analytics, announced today that Eureka Xchange, the speech analytics industry’s first open...