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ICMI Contact Center Expo Announces New Products, Services & Demonstrations at 2020 Virtual Event
October 05, 2020 09:05 ET | International Customer Management Institute (ICMI)
SAN FRANCISCO, Oct. 05, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from a sampling of...
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ICMI’s Contact Center Expo Moves to a Virtual Format This October
August 19, 2020 09:47 ET | International Customer Management Institute (ICMI)
SAN FRANCISCO, Aug. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, is pleased to announce ICMI Contact Center Expo -...
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ICMI Highlights Contact Center Challenges in Case Study Program
February 19, 2020 09:00 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Feb. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced case studies at ICMI...
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ICMI Contact Center Expo Offers Unique Perspectives Through Exclusive Tours
January 29, 2020 08:30 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Jan. 29, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features five educational tours that...
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ICMI Contact Center Expo Announces Innovative and Powerful Keynote Speakers
January 23, 2020 09:00 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Jan. 23, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the keynote lineup for...
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Over Twenty Companies Will Make Announcements Next Week at ICMI Contact Center Connections
October 21, 2019 12:00 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Oct. 21, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, further demonstrates its reach into the...
The International Customer Management Institute Publishes Fourth Edition of Contact Center Management on Fast Forward
October 17, 2019 10:47 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Oct. 17, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, celebrates the latest edition of Brad...
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National Brand Success Stories Featured at ICMI Contact Center Connections
October 01, 2019 09:00 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Oct. 01, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features case studies from national...
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ICMI Contact Center Connections 2019 Announces Partnership with Midwest Contact Center Association
September 09, 2019 09:00 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Sept. 09, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its partnership with...
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ICMI Honors Top Industry Innovators and Leaders with the Second Annual ICMI Customer Experience Movers & Shakers List
August 19, 2019 09:00 ET | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Aug. 19, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, today announces the honorees for the second...