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SAN FRANCISCO, Oct. 05, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from a sampling of...

SAN FRANCISCO, Aug. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, is pleased to announce ICMI Contact Center Expo -...

COLORADO SPRINGS, Colo., Feb. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced case studies at ICMI...

COLORADO SPRINGS, Colo., Jan. 29, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features five educational tours that...

COLORADO SPRINGS, Colo., Jan. 23, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the keynote lineup for...

COLORADO SPRINGS, Colo., Oct. 21, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, further demonstrates its reach into the...

COLORADO SPRINGS, Colo., Oct. 17, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, celebrates the latest edition of Brad...

COLORADO SPRINGS, Colo., Oct. 01, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features case studies from national...

COLORADO SPRINGS, Colo., Sept. 09, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its partnership with...

COLORADO SPRINGS, Colo., Aug. 19, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, today announces the honorees for the second...