MaritzCX Digital Customer Conversation Technology Wins Innovation Award from TMC
December 11, 2017 11:00 ET | MaritzCX
Lehi, Utah, Dec. 11, 2017 (GLOBE NEWSWIRE) -- Lehi, Utah, December 11, 2017—MaritzCX® digital customer conversation-based technology that captures mobile voice-to-text customer experiences with...
Nissan Applies MaritzCX Research to Measure Program ROI and Drive a Better Customer Experience
October 24, 2017 10:00 ET | MaritzCX
Lehi, Utah, Oct. 24, 2017 (GLOBE NEWSWIRE) -- Nissan used MaritzCX’s customer experience advanced analysis research to evaluate return on investment (ROI) and measure sales and customer service...
MaritzCX Technology Platform Named 2017 Trend-Setting Product by KMWorld
September 26, 2017 11:00 ET | MaritzCX
Lehi, Utah, Sept. 26, 2017 (GLOBE NEWSWIRE) -- Built with a big data backend to bring fast answers, the MaritzCX technology platform was named a KMWorld 2017 Trend-Setting Product. The annual list...
MaritzCX Highest Ranked Customer Experience Tech and Research Firm on AMA Gold Report
August 15, 2017 10:00 ET | MaritzCX
Lehi, Utah, Aug. 15, 2017 (GLOBE NEWSWIRE) -- MaritzCX® earned the highest rank for a Customer Experience (CX) technology and research firm from the American Marketing Association (AMA) in its...
MaritzCX Blends Behavioral Science, Customer Experience to Give Businesses A Multidimensional View into Why People Do What They Do
July 11, 2017 10:00 ET | MaritzCX
Lehi, Utah, July 11, 2017 (GLOBE NEWSWIRE) -- To help companies further uncover the ‘whys’ of their customer behavior, MaritzCX is infusing its CX programs with behavioral science research. The...
MaritzCX and Protiviti Align to Increase Customers’ CX Program Success Rates
June 27, 2017 09:00 ET | MaritzCX
Lehi, Utah and Menlo Park, Calif., June 27, 2017 (GLOBE NEWSWIRE) -- Seventy-two percent of customer service (CX) professionals say their programs are not very successful1. To help increase...
Decipher Today’s ‘Modern’ Customer, How To Keep Them and Increase Profits in “Unlock The Value of CX,” new Book from MaritzCX
May 23, 2017 09:00 ET | MaritzCX
Lehi, Utah, May 23, 2017 (GLOBE NEWSWIRE) -- Lehi, Utah, May 23, 2017— Customers today are not like they use to be. “Unlock The Value of CX—Deliver customer experience the right way,” is the newest...
PredictionCX Uses Big Data to Predict Customer Actions, Now Available from MaritzCX
June 30, 2016 10:04 ET | MaritzCX
SALT LAKE CITY, June 30, 2016 (GLOBE NEWSWIRE) -- MaritzCX, a global customer experience (CX) software and services company, today announced the availability of PredictionCX™, the...
Carine Clark, President & CEO, MaritzCX, Named EY Entrepreneur Of The Year(R) 2016 Award Winner in the Utah Region
June 07, 2016 10:07 ET | MaritzCX
SALT LAKE CITY, June 7, 2016 (GLOBE NEWSWIRE) -- MaritzCX, a global customer experience (CX) software and services company, today announced that Carine Clark, President & CEO, has received the EY...
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MaritzCX Announces Predictive and Social Response Products to Improve Management of the Customer Experience
April 27, 2016 10:07 ET | MaritzCX
LAS VEGAS, April 27, 2016 (GLOBE NEWSWIRE) -- MaritzCX, a global customer experience (CX) software and services company, today is pre-announcing two new capabilities in its customer experience product...